Store Director

STORE DIRECTOR

•  Are you looking for a unique retail management experience?
•  Do you enjoy leading change and innovation?
•  Do you love all things luxury retail?

 If YES, we may have the role for you… 

Luxury department store, Harvey Nichols, is searching for a new Store Director for our flagship Knightsbridge store. This is an exciting time to join Harvey Nichols and this role will lead our flagship store though the next stage of our evolution. 

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion 
• Up to 40% off hospitality, foodmarket and hampers
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance 
• Health Insurance

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.  These are just some of the reasons people join and stay!

About the role…

As Store Director you will be responsible for all aspects of the store operation; to deliver sales and profit contribution targets through the consistent delivery of exceptional customer experience and operational excellence. You will:

• Lead and inspire a best in class team. 
• Cultivate, champion and celebrate a client centric culture across all team members.
• Lead the clienteling strategy for the store and collaborate with Head Office to deliver engaging customer in store experiences and events.
• Direct and motivate your teams to deliver profitable sales in line with agreed budget. 
• Lead learning and development within the store encouraging and supporting the progression of your people. 
• Lead by example to uphold excellent operating standards both front and heart of house. Holding managers accountable for operational excellence across the store.
• Be present on the floor, ensuring highest standard of approach and service to Clients. 
• Be an active and influential member of the local community to develop business opportunities, and stakeholder relationships and represent Harvey Nichols as a respected partner. 
• Leading by example; encourage behaviours that allow all employees to have a positive experience working for Harvey Nichols that fosters their loyalty and engagement. 

Is this you?

We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. 

• Have you worked with a luxury fashion brand before in retail management?
• Have you managed store P&L's?
• Have you got proven experience of leading a team to deliver success?
• Able to demonstrate delivery of key sales and KPI targets through your team?
• Are you excellent with all things data and analysis?

 If this sounds like you, we want to hear from you!

Where do I sign?

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.