GROUP LEARNING & DEVELOPMENT MANAGER - 12 MONTH MATERNITY COVER
- Do you love all things L&D?
- Do you enjoy leading teams?
- Do you love all things luxury retail?
If YES, we may have the role for you…
Luxury department store, Harvey Nichols, is searching for a Group Learning & Development Manager for a 12 month maternity cover for its Knightsbridge Head Office. This is an exciting time to join Harvey Nichols and this role will lead lead the L&D Team in proactively identifying and developing learning and development initiatives and tools to improve individual, team, and organisational growth.
How we reward your hard work…
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
- Up to 40% off fashion
- Up to 40% off hospitality, foodmarket and hampers
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
- Health Insurance
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. These are just some of the reasons people join and stay!
About the role…
As Group Learning & Development Manager you will work within the HR Leadership team to enhance the organisation's performance by fostering a culture of continuous learning and self-development. This is a group-wide role based in Knightsbridge, and you will be required to travel to all stores to support the business. You will:
- Be an active member of the HR Leadership Team and contribute to the formulation and delivery of the HR Strategy
- Prioritise and lead projects from multiple business functions in Retail, Hospitality and Head Office
- Support the L&D team in establishing and maintaining stakeholder relationships, ensuring consistent and high-quality service delivery across all our locations
- Lead and inspire the L&D team to innovate and develop solutions that support business projects, while staying current with the latest advancements in the field of L&D
- Collaborate with the Talent Acquisition Manager to ensure effective talent management is in place to enable people to grow and progress.
- Work alongside the HR & Operational teams to identify issues and proactively lead the design and implementation of solutions
- Identify and lead suitable further education programmes that are in partnership with a 3rd party i.e. Apprenticeships and funded courses
- Source and maintain 3rd party supplier relationships for identified business areas such as compliance and performance management
- Advise key stakeholders in their business areas on converting operational policy and turning into engaging education for all levels
- Work closely with the Group H&S Manager to ensure our teams are educated to operate within requirements of the law e.g. licencing, allergens, health & safety, food safety etc
- Management of the L&D Budget and ongoing review of resource
- Motivate, train and develop the L&D team and when necessary, performance manage
- Administration of learning platforms, good knowledge of LMS systems and creation of digital learning methods such as video training
- Work with the HR Leadership team to provide good quality learning and development data for reporting purposes.
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.
- Do you have previous significant experience in a similar L&D Management role, ideally inhouse and at a Luxury Retail or Hospitality organisation, with Level 5+ L&D qualification or equivalent?
- Previous experience of creating, delivering and evaluating L&D initiatives?
- Previous experience and expert knowledge of leading the design and delivery of measured digital training solutions for all levels of a business?
- Proven track record of leading and developing teams to deliver training and coaching?
- Sourced and worked with 3rd party further education providers?
- Experience of creation and management of projects that support business strategy?
- Have experience in coaching and mentoring individuals ideally with a coaching qualification or equivalent?
If this sounds like you, we want to hear from you!
Where do I sign?
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.
