Hospitality Administrator

Are you passionate in providing great service?   
Do you have strong attention to detail? 
Do you love all things hospitality?
If yes! We may have the job for you…  

Luxury department store, Harvey Nichols, is searching for a new Administrator to join its thriving hospitality team in the Fourth Floor Brasserie in Leeds. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.

How we reward your hard work…

Being part of Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion
• Up to 40% off hospitality
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance
• Competitive service charge (TRONC)
• Paid overtime

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!

About the role…

As Administrator, you will be supporting our hospitality team to make our customers experience with Harvey Nichols a memorable one, providing a 5* star service. You will:

• To work closely with colleagues and support the Management team to ensure that Restaurant/Bar/Kitchen Operations runs effectively and exceeds customers’ expectations. 
• To respond to both internal and external customers promptly and efficiently and in a professional manner. 
• To present a professional image and maintain confidentiality and discretion in the processing of information and the response to internal and external customer interaction. 
• To establish rapport and maintain positive working relationships with Internal and External Suppliers. 
• To maintain all computer software and hardware systems which support the operation: e.g. FnB Shop, Open Accounts, Merret, Board, Mission and PDQ. 
• Process invoices working closely with management to ensure they are completed in a timely manner.  
• To continuously monitor and audit the system to ensure procedures are followed correctly. 
• To produce daily and weekly sales reports.  
• Ensure all company paperwork is completed within specified deadlines. 
• Assist in period end stock takes input and preparation of figures.  
• Ensure all necessary changes are implemented in the most practical and timely manner. 

Is this you?

We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and food and are looking for something uniquely different.

• Have you done something like this before?
• Are you passionate and forward thinking?
• Excellent planning and organising skills 
• Excellent PC, Word, Excel skills 
• Strong attention to detail
• Excellent interpersonal skills 

If this sounds like you, we want to hear from you!

Where do I sign?

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.