Visual Merchandiser


256/2025
Knightsbridge
Retail
Buying and Merchandising
Permanent

Visual Merchandiser – Knightsbridge

Do you stay ahead of the latest trends in luxury fashion?
Can you tell your Dior from your Dolce & Gabbana?
Are you passionate about creating stunning visual displays in luxury retail?

If YES, we may have the role for you… 
 
Luxury department store, Harvey Nichols, is searching for a new Visual Merchandiser to join its thriving Display department in our flagship store – Knightsbridge, London. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.  

How we reward your hard work… 

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as:

  • Up to 40% off fashion 
  • Up to 40% off hospitality, foodmarket and hampers 
  • 30% off beauty and perfumery, wine and spirits 
  • Clothing allowance 
  • Subsidised travel card (zones 1-6) on passing probation 
  • Competitive commission scheme 
  • Paid overtime 

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay! 

About the role… 

Working alongside the VM manager and Assistant VM Manager, your role will be to maintain the overall VM standards of Harvey Nichols, ensuring we are showcasing the highest standards possible to our clients.

  • Working alongside the rest of the VM team, assist in VM rotations across all floors and categories following a structured calendar that is shared and agreed with the Store GM, Sales Managers and Head of Visual Merchandising.
  • Carry out daily VM standard checks with the shop floor team, ensuring all areas of the floor are well maintained, including highlighting any areas that require maintenance and/or cleaning and following up with the relevant teams.
  • Ensure that all products on the floor are displayed to the highest standards, making sure to steam, tag and prep all products where appropriate.
  • Ensure stock is put back correctly into stock rooms and stored neatly.
  • Ensure products are handled with care and are not damaged and any damage is reported immediately and appropriate action taken to prevent this in the future.
  • Assist on projects such as pop-ups, in-store events, and any other ad hoc requests, ensuring the highest VM standards are presented and maintained when required.
  • Partner with store ops and stock to ensure all products displayed are accounted for and the necessary stock requirements are met.
  • Working with the HO team, implement seasonal schemes, both in store and windows, as and when requested.
  • Working alongside the signage team, produce any necessary signage when requested.
  • Share images of any changes through the correct channels such as store whatsapp groups as and when requested.
  • Keep an accurate record of all VM Tools including props, mannequins and hangers and ensure they are well maintained and replaced when and where needed.
  • Ensure a safe environment is maintained for customers, staff and suppliers.
  • Working with the VM Manager, ensure all VM installations meet statutory requirements for H&S/ Risk Assessment standards and that store team is trained on procedures which minimise the risk of injury and damage.

Is this you? 

We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.  

  • Good organisational, planning and time management skills and high attention to detail 
  • High problem-solving capability 
  • Strong visual merchandising skills and aesthetic sensibility. Creative experience in styling / merchandising of multiple product categories
  • Flexible with ability to follow direction and receptive to constructive feedback 
  • Ability to adapt to fast pace reactive environment and frequent change of priorities
  • Team player with exceptional communication skills 
  • Proactive with a flexible and proactive approach to your workload 
  • Agile approach to work
  • Keen interest for the fashion industry
  • Previous experience of Visual Merchandising within retail/ luxury fashion house
  • Experience in VM planning, co-ordination and execution 
  • Excellent Creative software skills (Adobe Photoshop, InDesign), PowerPoint and Excel 
  • Digital photography skills with good sense of composition
  • Bachelor’s degree or above in a Creative Visual Design discipline or equivalent

If this sounds like you, we want to hear from you! 

Where do I sign? 

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.

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