Are you a master of multi-tasking?
Are you a great team player?
Are you devoted to customers?
If YES, we may have the role for you…?
Luxury department store, Harvey Nichols, is searching for a Stock Administrator to join its thriving Beauty Department in Leeds. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. As the Stock Administrator, you will work 40 a week in our Leeds store.
How we reward your hard work…
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
- Up to 40% off fashion
- Up to 40% off hospitality, foodmarket and hampers
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role…
As the Stock Administrator you will provide alongside the Retail Analyst accurate financial and sales reports ensuring optimal operational efficiency while completing ad-hoc operational and support functions for the management team.
- Provide efficient, accurate, day-to day stock support to the shop floor teams.
- Prompt and maintain stock control; use related system support to prompt retail statistics and other stock data function including transfers and write offs.
- Maintain and develop a library of relevant files and reports and archiving those that are no longer in use.
- Act as liaison between departments providing quick and effective turnaround of operational tasks, including stock adjustments.
- Provide outstanding customer service post sale, processing customer repairs and liaising between manufacturer, repair centre and customer e.g., RGAs.
- Provide outstanding internal customer service processing location to location transfers e.g., IBTs.
- Investigate all stock anomalies, and provide smart solutions in support of keeping accurate records e.g., Nil Picks
- Provide stock reports for department managers and highlight areas of concern or opportunities of improved stock management.
- Responsible for ad-hoc back of house maintenance and facilities requests.
- Process Mail order transactions
- Liaising with customers who wished to book Gift Experiences and redeem Reward benefits.
- Ad hoc administration tasks in line with the needs of the business.
- To maintain all computer software and hardware systems which support the operation: e.g. FnB Shop, Open Accounts, Merret, Board, Mission and PDQ.
- Process invoices working closely with management to ensure they are completed in a timely manner.
- To continuously monitor and audit the system to ensure procedures are followed correctly.
- Ensure all company paperwork is completed within specified deadlines.
- Assist in period end stock takes input and preparation of figures.
Is this you...
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.
- PC literate
- High proficiency in Excel – advanced skills required include using formulas, V-Look up, H-Lookup, set up new dashboards and sheets.
- Experience working to targets and KPI standards.
- Experience in maintaining data bases and interpret data proving insights to business overviews
- Good level of mathematical ability
- Ability to work with cube based systems and multiple sources of data
- Administrative or business admin related background
If this sounds like you, we want to hear from you!
Where do I sign...
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us?
