Sales Manager

Sales Manager - Knightsbridge - 37.5

Do you love managing teams?
Do you know your Chloe from your Balmain? 
Do you love all things luxury retail?
If YES, we may have the role for you…

Luxury department store, Harvey Nichols, is searching for a new Team Manager to join its thriving Classic Leisurewear department in our Knightsbridge store. The Sales Manager’s mission is to deliver an unparalleled luxury customer experience within your floor. You will inspire and lead your teams to provide exceptional and distinctive service, cultivating a customer-centric, clientelling-focused environment to meet and exceed your team’s financial targets and objectives. As the visible leader on the shop floor, you will embody the customer-facing presence of your area, guiding your teams to consistently deliver excellence. 

Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion
• Up to 40% off hospitality, foodmarket and hampers
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!

About the role…

As a Sales Manager you will:

• Formulate and implement strategic action plans aligned with store objectives to ensure the team consistently meets or exceeds financial and client targets. 
• Ensure the team possesses comprehensive product knowledge, remains aware of competitive offerings, and stays current with fashion trends and styling.
• Oversee and guide the execution of clientelling activities in alignment with store priorities, while exploring and capitalising on new business opportunities. 
• Cultivate and manage relationships with Concessions, Brand Partners, and Area Managers to drive performance and support business growth. 
• Build strong working relationships with internal HO teams including Buying & Merchandising, Visual Merchandising, Marketing, HR  
• Ensure the team understands and complies with all security, health and safety, and store regulations, maintaining a safe environment for customers, employees, and suppliers.
• Ensure each team member reaches their full potential through continuous learning and development, promoting a culture of succession planning. 

Is this you?

We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.

• Do you have demonstrated expertise in managing luxury retail operations? 
• Do you have a proven track record in clientelling, enhancing customer relationships and driving sales? 
• Do you have a proven ability to lead teams to success, fostering a high-performance culture? 
• Do you consistently deliver key sales and KPI targets, both individually and through team leadership? 
• Do you have a strong ability to analyse and interpret numerical data to inform strategic decisions? 

If this sounds like you, we want to hear from you!

Where do I sign?

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.