Brand Consultant

Do you keep up to date with luxury fashion? 
Are you passionate in providing great service?   
Do you love all things luxury retail? 
If YES, we may have the role for you…

Luxury department store, Harvey Nichols, is searching for a new Brand Consultant to join its Coach concession in the Manchester store. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.         

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion 
• Up to 40% off hospitality, foodmarket and hampers
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance
• Competitive commission scheme
• Paid overtime

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!

About the role…

As the first point of contact you will be engaging with our customers providing them expert style advice.  You will approach every customer with the sole purpose of serving their every need whilst making it a fun and enjoyable 5* experience.  For you both! 

What you will be doing…

• Provide expert style advice about your brand to our customers
• Deliver a memorable 5* customer experience
• Be a proud ambassador for the brand and make sure you are maximising sales to our customers
• Show we are obsessed with style by making sure your department looks amazing and is merchandised really well
• You will know everything there is to know about your brand and be able to share your thoughts on current/future trends 
• Work closely with your team and celebrate fabulousness wherever you see it 
• Flexibility is a must; customer service can’t wait during weekends and evenings! 
  

Skills and experience you need…

• Demonstrable experience in a similar customer facing role
• Enjoy and know our brands and products
• Strong organisational skills
• Excellent communication skills

About you…

• You will have a sales driven attitude
• You are positive and proactive
• You love working in a team
• You are stylish, fun and welcoming

Where do I sign?

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) then click below to apply!