Department manager - Menswear

DEPARTMENT MANAGER –  Birmingham (37.5  hours)

 Are you looking for a unique retail management experience?

 Do you enjoy leading a team of Sales Consultants?

 Do you love all things luxury retail?

 If YES, we may have the role for you… 

Luxury department store, Harvey Nichols, is searching for a new Department Manager to join our thriving Birmingham Store. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.  As the new Department Manager, you will work 37.5 hours a week in our Birmingham store.   

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion 
• Up to 40% off hospitality, foodmarket and hampers
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance 
• Competitive commission scheme

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!

About the role…

As Department Manager, you will be leading a team of Sales Consultants to help them make our customers fashion dreams a reality, providing a fun and enjoyable 5* experience. You will work closely with your team, helping them to be the best they can be. You will:

• Be the best manager you can to your team and provide ongoing training and coaching for them
• Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
• Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
• Be the person who can handle all our customers queries
• Be the go to person with a high level of product knowledge and share your opinions on current and future trends
• Work closely with your team and celebrate fabulousness wherever you see it
• Flexibility is a must; customer service can’t wait during weekends and evenings!

Is this you?

We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. 

• Have you worked with a luxury fashion brand before doing something similar?
• Have you managed teams before?
• Are you great at guiding and coaching your team to hit their targets?
• Do you have a great knowledge and passion for all things fashion?
• Are you great at talking to people?

 If this sounds like you, we want to hear from you!

Where do I sign?

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.