Do you enjoy talking to people?
Do you love all things luxury retail?
Do you have prior experience working in a customer contact centre?
If YES, we may have the role for you…
Luxury department store, Harvey Nichols, is searching for a Customer Service Consultant to join its thriving Customer Service Centre in Edinburgh. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.
As a Customer Service Consultant, you will be fully office based. This would mean that you must be able to commute into the Edinburgh Store, based at St Andrews Square. The hourly rate for this role is £12.49 per hour, working on a rota basis across our opening hours. Typical shift patterns are 9am – 5pm and 10am – 6pm. Shifts consist of working 5 days a week, over week days and every second weekend.
How we reward your hard work…
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as.
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role…
As a Customer Service Consultant, you will:
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.
Where do I sign?
If this role catches your eye, hit the “apply” button below to kick-start your journey with us!
If suitable, you will be invited to an initial telephone interview with a member of management.
We will contact you by email and so please check your junk folder to ensure you do not miss any correspondence!