Assistant Retail Manager

ASSISTANT RETAIL MANAGER
  
 Are you looking for a unique retail management experience? 
 Do you enjoy leading a team of Sales Advisors?
 Do you love all things luxury retail? 
 If YES, we may have the role for you…  

Luxury Department Store Harvey Nichols is searching for a new Assistant Retail Manager to join them in Liverpool Beauty Bazaar, the only standalone beauty store. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. As Assistant Retail Manager, you will work 40 hours a week in our store.  

When it opened in 2012 Beauty Bazaar transformed the landscape of luxury beauty retail. The store provides the ultimate indulgent beauty experience and the UK’s first, one-stop destination for all things beauty. On the First floor we have our lavishly appointed Champagne and cocktail bar, the WOW Bar offering an extensive Champagne and wine list as well as delicious cocktails.

How we reward your hard work… 

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as; 

• Up to 40% off fashion  
• Up to 40% off hospitality, foodmarket and hampers 
• 30% off beauty and perfumery, wine and spirits 
• Clothing allowance 
• Competitive commission scheme

 You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay! 

About the role… 

As Assistant Retail Manager, you will be the first point of contact for our customers and make their fashion dreams a reality, providing a fun and enjoyable 5* experience. You will also be leading a team of Sales Advisors and working closely with your Retail Manager supporting them in achieving the very best. You will:

• Provide ongoing training and coaching for your team
• Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
• Motivating your team to drive Sales on the department, working towards Sales targets
• Stock Management
• Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
• Take accountability for finding a resolution to customer queries and complaints.
• Develop a high level of product knowledge and share your opinions on current and future trends
• Work closely with your team and celebrate fabulousness wherever you see it

Is this you?

• You will have a sales driven attitude
• You are positive and proactive
• You love working in a team
• You are stylish, fun and welcoming
• Experience working within the beauty industry
• Demonstrable experience in a similar customer facing management role
• Experience of management or mentoring
• Enjoy and know our brands and products
• Strong organisational skills
• Excellent communication skills

If this sounds like you, we want to hear from you!

Where do I sign? 
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.