Stock Movement Assistant - Knightsbridge
Harvey Nichols is seeking a new Stock Movement Assistant to join the team in our Knightsbridge store.
We usually respond within two weeks
The Harvey Nichols Stock Movement supports the effective management of stock across the store, ensuring accurate receipt, storage, transfers, and returns in line with company procedures. Working closely with all the Back Oh House BOH functions, the role helps maintain stock accuracy, supports inventory processes, and ensures stockrooms are well-organized. This position also contributes to team performance by promoting best practices, providing feedback, and ensuring smooth daily operations.
Responsibilities
Team Support
Ensure that the behaviour is aligned with the standards required by the Group.
Provide high quality relevant feedback to the Line Manager.
Support the on-boarding of new team members ensuring they receive sufficient information about store operations policies and guidelines.
Encourage the exchange of knowledge within the team.
Repot promptly absences, ensuring proper communication and coverage planning.
Attend regular performance reviews and provide constructive feedback to support personal development, achievement of KPIs, and overall departmental improvement.
Follow the daily rota and lunch schedule to ensure proper coverage, effective planning of activities, and assignment of tasks.
Take responsibility for promptly reporting sickness absences in line with Harvey Nichols procedures and for planning holidays in advance to maintain smooth team operations.
Retail Operations
Ensure the care and protection of product accordingly to company guidelines.
Ensure the day-to-day management of goods receipt (quality check, tags check, discrepancy check, same day upload), storage and movement of goods are managed responsibly and in line with company guidelines.
Monitor daily deliveries and promptly report any discrepancies, ensuring to monitor DISCREPANCY TRACKER on daily basis.
Ensure that store-to-store IBT and product returns are compliant with company guidelines and timelines.
Ensure that any transfer out (IBT or returns to DC) are recorded on the delivery tracker.
Support multichannel picking and packing processes during peak periods.
Participate in the correct management of non-sellable “On Approval” products, ensuring timely follow-up actions in line with Store Operations Manager reports.
Ensure Purchase Orders POs are accurately uploaded in a timely manner.
Ensure clear and timely communication at the end of each day of deliveries completion status to allow accurate planning and coordination of the following day’s activities.
Develop and maintain strong knowledge of basic operational tools:
Merret
Stock in Progress
Stock Enquiry
Re-ticketing
Consignment / IBT / PO
Unreceipted report
Store Maintenance
Ensure that stockrooms and lift lobbies areas are well-organized and efficiently maintained.
Support VM fixture moves and ensure stock is accurately organized back in the stockrooms.
Stock & Inventory
Support the Stock Manager with the relevant activities linked to the twice-yearly stock take process.
Support the Stock Control team with cycle count activities, ensuring at least one count per week is completed for the assigned department.
Support with the investigation in the event of system negatives.
Support with prompt investigation of unreceipted deliveries.
Support the preparation of markdown and the product return activities after markdown period.
Collaborate with the Store Operations Manager and Sales Managers to maintain and optimize stockroom capacity, providing feedback and recommendations for improvements.
Be confident with re-ticketing procedures.
- Department
- RETAIL
- Role
- Stock Movement Assistant
- Locations
- Harvey Nichols - Knightsbridge