As the company’s Health & Safety Lead, you will drive continuous improvement of health & safety and statutory property compliance across our estate. Working collaboratively across the business, you will help ensure Harvey Nichols remains a safe, healthy, and supportive environment for our colleagues, visitors, and customers.

About the role

Leadership & Expertise

• Act as the company’s competent person for health & safety.

• Lead the development, implementation, and continual improvement of the safety management system.

• Provide expert, commercially minded fire safety advice and support the company in fulfilling obligations and duties.

Compliance & Risk Management

• Ensure compliance against all statutory property areas, including fire safety, asbestos, legionella, lifts, gas, and electrical safety.

• Develop, review, and manage health & safety policies, standards, procedures, and guidance, including document control.

• Oversee incident reporting and investigations; ensure regulatory notifications are made when required.

• Partner with Legal and insurers to manage and mitigate claims.

Training, Engagement & Support

• Assess training needs and deliver health & safety and fire safety training across the business.

• Maintain the intranet as an accessible resource for health & safety guidance.

• Establish effective health & safety consultation mechanisms at site and group level.

• Provide coaching and one to one support to store leadership and managers.

• Work closely with Head Office teams (VM, Store Planning, Concessions, Events etc) to ensure safe operational delivery.

Monitoring & Reporting

• Conduct audits and support visits across all sites.

• Produce regular performance metrics (monthly, quarterly, annually) for senior management to inform decision‑making.

• Respond promptly to incidents and support crisis management activities.

• Manage relationships with external partners and service providers.

About your Qualifications & Experience

• NEBOSH Diploma (or equivalent) in Occupational Health & Safety.

• Fire safety qualification (e.g., NEBOSH Certificate in Fire Safety or Level 4 equivalent) and practical experience in complex retail/hospitality environments.

• Membership of IOSH (CertIOSH or above) with up to date CPD.

• Extensive post‑qualification experience in a large, multisite, premium/luxury retail environment.

• Strong understanding of statutory property compliance requirements.

• Proven experience influencing and partnering effectively at all levels.

Is this you?

• Excellent written and verbal communication.

• Strong influencing, negotiating, and relationship building skills.

• Highly organised with the ability to prioritise and deliver at pace.

• Strong analytical, investigative, and problem-solving capability.

• Able to work autonomously on multiple complex projects with minimal oversight.

• Comfortable working in ambiguous or evolving environments.

• Creative, pragmatic, solution focused approach.

• Willingness to travel across the UK & Ireland and work flexibly when required.

What’s next?