Waiter/Waitress - Harvey Nichols Fifth Floor Cafe

Waiter/Waitress - Harvey Nichols Fifth Floor Cafe

From the time someone arrives they expect nothing but a fast, efficient and polite service. You will approach every customer with the sole purpose of serving their every need whilst making it a fun and enjoyable 5* experience.

Harvey Nichols is not just a destination for luxury fashion.   We are also a destination for award winning restaurants. With eleven superior dining and drinking offerings we provide our customers glamorous environments to enjoy a light lunch, an indulgent afternoon tea, a decadent cocktail or a sumptuous dinner

What you will be doing

• Be devoted to our customers by providing the highest possible standards of customer service in a fast paced atmosphere
• Work as a team in setting up and preparing the restaurant before service begins
• Consider your customer’s satisfaction at every stage from seating them at their table to ensuring their bill is paid and they are happy
• Develop a high level of knowledge about our menus and share your opinions on choices of dishes, wine or cocktails
• Work closely with your team and celebrate fabulousness wherever you see it
• You will be required to work weekends and evenings

Skills and experience you need

• Previous experience as a waiter in a busy fine dining restaurant or brasserie
• Enjoy and know our food and wine
• Excellent command of spoken and written English

About you

• You will have a sales driven attitude
• You are positive and proactive
• You love working in a team             

All your hard work, rewarded 

Our colleagues are as important to us as our customers.   When working with us you will be introduced to a huge variety of benefits including:

• Up to 40% Discount in all Harvey Nichols Stores and Restaurants, plus generous clothing allowance
• Staff meals
• Travel card for zones 1 – 6, 80% subsidised (upon passing probation)
• Seasonal staff parties and team days
• Charity day to support your good cause
• A unique Learning and Development programme to support your career with us

Where do I sign?

The process from here is simple;

• Your application will be reviewed by a specialist recruiter in our HR Team
• If suitable you will be called and asked a few simple questions and if expectations match we will invite you for a paid trial
• You will be in contact at all times with the recruiter so you can ask as many questions as you like