UX Designer

London  |  Head Office

Role Type
Full Time
Salary Overview
Competitive Salary
Competitive Salary
Expiry Date


Looking for something unique?  So are we. Here at Harvey Nichols we are daring to be different at every step and that’s exactly what we are looking for in our future talent. At Harvey Nichols you will be challenged in a supportive and friendly environment whilst inspired to be nothing but the best you can be.


We are seeking a UX Designer to join our IT Team. This position will be responsible for projects from scoping, analysing, briefing, architecting, UX and designing the output. The position will also help coordinate the build phase working very closely with the web development team in an agile development methodology.



What you will be doing

Conduct and initiate tactical and strategic analysis (on-site data and consumer insights) to evaluate potential issues of a current process or a user story outlined by a business stakeholder,
Support the development of business rationale and KPIs related to the project and agree targets post-delivery with product owners and stakeholders with the support of the digital product lead
Conduct requirements analysis including personas, scenarios, task analysis, usability testing, and competitor analysis collaborating with Web Development, Product Marketing, Creative and Marketing teams where relevant
Create scamps, wireframes, clickable prototypes, and interaction designs for digital products, utilising the appropriate methods and tools to inform priorities and support innovation. Methods available may include, but are not limited to A/B testing, remote testing, quantitative/qualitative research
Develop UX principles and guidelines to support the evolvement of Digital Brand Guidelines for Harvey Nichols.com
Co-project manage the delivery with the digital development team and respective product owners.
Co-ordinate and participate in testing and final UAT sign-off.


Skills and experience you need

You will have excellent verbal and written communications skills
You will have an advanced skills using UX design software including Omnigraffle, Axure, Balsamiq
You will have a strong customer-focus with knowledge of ecommerce, usability and experience design
You will have a project management skills


About you

You have a keen interest and awareness of future developments in website tends and innovations
You are highly organised with the ability to work to strict deadlines
You are enthusiastic and self-motivated
You have a positive attitude with good attention to detail


About us

Since Harvey Nichols first opened in Knightsbridge in 1831, it has led the way in sourcing the most desirable and cutting-edge designer brands. The ultimate fashion experience, exclusive, niche and established labels sit alongside accessible everyday collections, offering customers the must-have edit for all their wardrobe needs – from every day to extraordinary. We are fearlessly stylish and encourage our customers and team members to be the same


All your hard work, rewarded 


Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:

A unique Learning and Development programme to support your career with us
Very generous staff discount plus annual clothing allowance
Practically free London travel card for zones 1 – 6
Vouchers or schemes that fit your world from childcare to bike to work
Charity day to support your good cause
Seasonal staff parties and team days
Study support for those who want to expand their qualifications


Where do I sign?


If you are already thinking of what you will wear on your first day then click to apply

The process from here is simple;

One of our specialist recruiters will review your application and if suitable ask you a couple of questions.
If our expectations match you will be invited to meet the Hiring Manager for an informal, competency based interview.
If successful you will then be asked to do a Task and to meet the Head of Engineering & Product Development
Throughout the process you will have access to the recruiter who is on hand to answer any questions you may have.


We look forward to speaking with you.


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