London  |  Retail

Role Type
Salary Overview
Competitive Salary
Competitive Salary
Expiry Date

Job Purpose

To ensure excellent customer service is delivered and garments are altered to a high standard and on time. To maintain a sound understanding of garment construction and work with challenging fabrics.

Job Objectives

  • Fitting men’s and ladies’ garments
  • Completing alteration work timely and by due date and time
  • Filling in alteration dockets with pricing and concise instructions
  • Updating and completing weekly worksheet
  • Returning altered garments to the Quality Control rail
  • Handling customer queries and complaints, where necessary
  • .Book in garments to be altered, when needed
  • Answer telephone, when needed

Our Benefits

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:

Enhanced holidays- 22 days plus bank holidays per year 
40% s staff discount plus annual clothing allowance
Travel card for zones 1 – 6, 80% subsidised by us!
Vouchers or schemes that fit your world
Seasonal staff parties and team days
Charity day to support your good cause

Qualifications & Experience required

  • Thorough understanding of garment construction
  • High standard of machine and hand sewing
  • Knowledge of alterations and pressing

Skills and personal attributes required

  • Communication skills
  • Customer service centric
  • Drive and energy
  • Building working relationships
  • Team player
  • Problem solving


Next Steps...

If you are interested please click below to apply and complete the simple application form, attaching your CV and a cover letter, telling us why you would be perfect for this role.

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