Here at Harvey Nichols, we pride ourselves in making our clients feel fabulous from the second they enter the door. We stock the most beautiful, exclusive brands in the world, made with the finest craftsmanship which speak for themselves; what we need is a passionate, lively, individual who will be an ambassador for the Harvey Nichols brand, who will go that extra mile with each of their clients to ensure the service they are given is as luxurious as the clothes they are buying.
We are looking for a number of Style Advisors to join our Womenswear Two department. This individual is someone who is passionate, knowledgeable and motivated with an obsessive interest in the fashion industry. They will become a reference point for our clients who are often experts themselves. We have a number of full time, 40 hour contracts, and a part time, 24 hour contract available, all of which include weekends and evenings.
What you will be doing
Provide expert advice whilst achieving maximum sales, delivering memorable customer experiences
Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
Handle all point of sale transactions
Develop a high level of product knowledge and share your opinions on current and future trends
Work closely with your team and celebrate fabulousness wherever you see it
Skills and experience you need
Demonstrable experience in a similar customer facing role
Enjoy and know our brands and products
Strong organisational skills
Excellent communication skills
All your hard work, rewarded
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
A unique Learning and Development programme to support your career with us
Very generous staff discount plus annual clothing allowance
Vouchers or schemes that fit your world from childcare to bike to work
Seasonal staff parties and team days
Charity day to support your good cause
If this is still sounding like the perfect role for you, we look forward to reviewing your application. Please state clearly on your CV or a covering letter whether you are seeking a full time or part time role, and your availability including evenings and weekends, along with your current salary and notice period.