Style Advisor for Luxury Womenswear and Designer Shoes

London  |  Retail

Reference
VAC-3904
Role Type
Full Time
Salary Overview
Competitive
Salary
Competitive Salary
Expiry Date
29/11/2019

The role

As the first point of contact in Womenswear you will be engaging with our customers providing them expert style advice. You will approach every customer with the sole purpose of serving their every need whilst making it a fun and enjoyable 5* experience. For you both! 

Please note; The role is full time, working 40 hours a week, flexibility in working hours is expected. Previous experience working with luxury deisgner brands in essential.

 

What you will be doing

  • Provide expert advice whilst achieving maximum sales, delivering memorable customer experiences
  • Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
  • Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
  • Handle all point of sale transactions
  • Develop a high level of product knowledge and share your opinions on current and future trends
  • Work closely with your team and celebrate fabulousness wherever you see it
  • You will be required to work weekends and evenings
  •  

Skills and experience you need

  • Previous experience working with luxury deisgner brands in essential
  • Demonstrable experience in a similar customer facing role
  • Enjoy and know our brands and products
  • Strong organisational skills
  • Excellent communication skills

About you

  • You will have a sales driven attitude
  • You are positive and proactive
  • You love working in a team
  • You are stylish, fun and welcoming                  

About us

Since Harvey Nichols first opened in Knightsbridge in 1831, it has led the way in sourcing the most desirable and cutting-edge designer brands. The ultimate fashion experience, exclusive, niche and established labels sit alongside accessible everyday collections, offering customers the must-have edit for all their wardrobe needs – from every day to extraordinary. We are fearlessly stylish and encourage our customers and team members to be the same

All your hard work, rewarded 

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:

  • A unique Learning and Development programme to support your career with us
  • Very generous staff discount plus annual clothing allowance
  • Vouchers or schemes that fit your world from childcare to bike to work
  • Subsidised travelcard for zones 1 - 6
  • Seasonal staff parties and team days
  • Charity day to support your good cause
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