Retail Style Advisor

Do you have a passion for Luxury Fashion? Are you devoted to providing customers with five-star customer service?

Here at Harvey Nichols, we represent some amazing brands such as; Moncler, Canada Goose, Givenchy, Christian Louboutin, YSL, Off White and so much more!

As a Style Advisor, you will be the first point of contact to the departments, you will be engaging with our customers providing them expert style advice.  You will approach every customer with the sole purpose of serving their every need whilst making it a fun and enjoyable 5* experience. For you both!

We have full and time positions available with a range of contracts from 16-37.5 hours a week on a rota basis within our Menswear, Womenswear and Accessories teams. Working pattern would include some weekends and late shifts up to 8pm during peak trading. Salary for this role is £10.92 per hour plus great benefits. You will also be eligible for our commission scheme from day 1, earning 0.5% commission on all own bought sales, as well as the potential for enhanced levels of commission when both individual and team targets are achieved.

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion
• Up to 40% off hospitality, foodmarket and hampers
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance
• Competitive commission scheme
• Paid overtime

You will also have access to a range of benefits from charity days, season ticket/bike loan and learning & development opportunities, to our Employee Assistance Program - Retail Trust, recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!

About the role…

As a Style Advisor, you will be the first point of contact for our customers and make their fashion dreams a reality, providing a fun and enjoyable 5* experience. You will:

• Provide expert advice whilst achieving maximum sales and delivering memorable customer experiences
• Be devoted to our customers by providing the highest possible standards of customer service both face to face and over the phone or email
• Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
• Develop a high level of product knowledge and share your opinions on current and future trends
• Work closely with your team and celebrate fabulousness wherever you see it
• Flexibility is a must; customer service can’t wait during weekends and evenings!

Is this you?

We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.

• Have you done something like this before?
• Do you have a great knowledge and passion for all things fashion?
• Are you great at talking to people?

If this sounds like you, we want to hear from you!

The application process from here is simple:

• Attach your CV and Cover letter to the application, making sure you include how many hours you are available to work, your current salary and notice period.
• If suitable, you will be invited to an initiial Assessment Centre
• We will contact you by email and so please check your junk folder to ensure you do not miss any correspondence.

Please note we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we may be unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.