As a Style Advisor Brand Specialist, you will be responsible for our Bottega Veneta brand, maximizing sales and profit through your knowledge of the brand and their products and understanding the needs of each customer. You will work as part of our Accessories team based in our Edinburgh store, on St Andrew Square, a short walk from Waverley Station.
This role is full time, working 37.5 hours a week, including weekends and evenings.
What you will be doing
Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
Provide expert advice whilst achieving maximum sales, delivering memorable customer experiences
Ensure that a base of regular customers is rapidly recognized and maintained by personal contact
Develop a high level of product knowledge and share your opinions on current and future trends
Ensure effective stock replenishment and that merchandising is of a standard that is reflective of brand
Handle all point of sale transactions
Skills and experience you need
Demonstrable experience in a similar customer facing role
Enjoy and know our brands and products
Strong organisational skills
Excellent communication skills
Be flexible to work weekends and evenings and over holiday and peak periods
You will have a sales driven attitude
You are positive and proactive
You love working in a team
You are stylish, fun and welcoming
All your hard work, rewarded
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
Very generous staff discount plus annual clothing allowance
Commission scheme, that you are entitled to from day one.
24/7 access to our employee support helplines including free counselling, financial and legal advice
Vouchers or schemes that fit your world from childcare to bike to work
Charity day to support your good cause
If this is still sounding like the perfect role for you, we look forward to reviewing your application
The application process from here is simple:
Attach your CV and Cover letter to the application, making sure you include your current salary and notice period.
If suitable, you will be invited to a video call interview, via Microsoft Teams with a member of management, and a second interview with the brand rep from Bottega Veneta
You will be in contact at all times throughout the process with the with the recruiter, who will be able to answer any additional questions you may have.
We will contact you by email and so please check your junk folder to ensure you do not miss any correspondence.