As the first point of contact to the department, you will be engaging with our customers providing them expert style advice. You will approach every customer with the sole purpose of serving their every need whilst making it a fun and enjoyable 5* experience. For you both!
Working predominantly on our Accessories and Perfumery department – you will be required to support all elements of the floor, including providing cover for our Moncler brand partnership.
This role is full time, working 37.5 hours a week, including weekends and evenings.
What you will be doing
Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
Provide expert advice whilst achieving maximum sales, delivering memorable customer experiences
Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
Handle all point of sale transactions
Develop a high level of product knowledge and share your opinions on current and future trends
Work closely with your team and celebrate fabulousness wherever you see it
Skills and experience you need
Demonstrable experience in a similar customer facing role
Enjoy and know our brands and products
Strong organisational skills
Excellent communication skills
Be flexible to work weekends and evenings and over holiday and peak periods
All your hard work, rewarded
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
Very generous staff discount plus annual clothing allowance
Commission scheme, that you are entitled to from day one.
24/7 access to our employee support helplines including free counselling, financial and legal advice
Vouchers or schemes that fit your world from eye care to bike to work
Charity day to support your good cause
If this is still sounding like the perfect role for you, we look forward to reviewing your application
The application process from here is simple:
Attach your CV and Cover letter to the application, making sure you include how many hours you are available to work, if you have a preferred department, your current salary and notice period.
If suitable, you will be invited to an interview with a member of management.
You will be in contact at all times throughout the process with the with the recruiter, who will be able to answer any additional questions you may have.
We will contact you by email and so please check your junk folder to ensure you do not miss any correspondence.
Please note we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we may be unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.