We are constantly changing and developing. Not only our products but ensuring we are offering every member of the Harvey Nichols family every opportunity to grow their skills either in a different department or a different part of the Harvey Nichols world. What this means is that we always have an eye out for our next brilliant Style Advisors.
As the first point of contact you will be engaging with our customers providing them expert style advice. You will approach every customer with the sole purpose of serving their every need whilst making it a fun and enjoyable 5* experience. We currently have two positions available, a full time position working 40 hours a week and a part time position working 32 hours a week. Both roles include working some weekends and evenings.
What you will be doing
Provide expert advice whilst achieving maximum sales, delivering memorable customer experiences
Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
Handle all point of sale transactions
Develop a high level of product knowledge and share your opinions on current and future trends
Work closely with your team and celebrate fabulousness wherever you see it
Skills and experience you need
Demonstrable experience in a similar customer facing role
Enjoy and know our brands and products
Strong organisational skills
Excellent communication skills
All your hard work, rewarded
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
A unique Learning and Development programme to support your career with us
Very generous staff discount plus annual clothing allowance
Vouchers or schemes that fit your world from childcare to bike to work
Seasonal staff parties and team days
Charity day to support your good cause
If this is still sounding like the perfect role for you we look forward to reviewing your application. Please state clearly on your CV or a covering letter your current salary, notice period and the hours you are available to work.
The next stage of recruitment process for these roles is an assesment centre taking place week commencing 10 September.