Store Detective

STORE DETECTIVE - MANCHESTER

Harvey Nichols are on the look out for an experienced Store Detective to join our team in our Manchester Store.

As the new Store Detectives you will assist in the prevention and detection of theft in the store and to protect the Company assets, reducing losses wherever possible. To monitor and maintain the Security Procedures to protect the Company assets and employees, and reduce losses wherever possible. To conduct internal investigations as instructed.  

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

Up to 40% off fashion
Up to 40% off hospitality, foodmarket and hampers
30% off beauty and perfumery, wine and spirits
Clothing allowance

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!

About the role…

• To maintain a safe working environment for those within the store, for staff, customers and contractors.
• To provide a courteous and efficient service to both internal and external customers to the department at all times.
• To uphold the Company’s policies and procedures in all security related matters and to report any breaches in Company policy or procedure to line management.
• Conduct investigations as directed, into all suspected criminal offences, in accordance with Company policy.  Collect all evidence relevant to an investigation.
• To maintain a high standard of personal professional knowledge relating to Criminal Law, Court Procedures and Security Equipment.
• Assist in training of employees to increase their level of awareness in stock loss prevention, credit card fraud and emergency procedures.
• To conduct periodic and random searches of employees and contractors possessions within the company’s policies.
• To provide a fair and consistent level of enforcement of all policies and to represent the Company in a professional manner, maintaining a high level of confidentiality at all times.
• To maintain and promote the credibility of the department at all times, building good working relationships with both internal and external clients / customers.
• To identify and advise management of any possible stock loss risks or best practice in loss prevention.
• To detect, apprehend and detain persons responsible for stealing company property, cash and/or merchandise, protecting company property from theft and following company policy and procedures in the conviction of individuals.
• To maintain a safe working environment for those working within the store and to ensure the security of merchandise and premises at all times.
• To be conversant with the Company’s emergency procedures.

Is this you?

The ideal candidate will have previous experience as a Store Detective gained in a similar luxury environment preferably within the retail industry.

• Current SIA licence preferred.
• Understanding of current legislation.

Where do I sign?

The process from here is simple.

Please ensure that you include a cover letter with your application detailing the hours you are available to work and your current salary and salary expectations.
Your application will be reviewed by a specialist recruiter in our HR Team
If suitable you will be called and asked a few simple questions and if expectations match, we will invite you to in for an interview with our hiring manager.
You will be in contact at all times throughout the process with the with the recruiter, who will be able to answer any additional questions you may have.
We will contact you by email and so please check your junk folder to ensure you do not miss any correspondence.

Please note we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we may be unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.