Spa Consultant

An exciting opportunity as arisen at Beauty Bazaar Liverpool. We are currently recruiting a part - time Spa Consultant. This is a 16 hour contract per week.

Reporting to the Retail Manager along with the rest of the team you will have day to day responsibility for taking reservations for the Spa, supervising and assisting guests on arrival whilst offering them excellent customer service, cashiering and liaising with all other departments within Beauty.

Experience as a receptionist or in similar role is essential ideally within a premium beauty environment. Demonstrating excellent customer service with the ability to engage and build a good relationship with the customers is essential.

What will you be doing

• - Day to day responsibility for taking reservations for the Spa, supervising and assisting guests on arrival.
• - Offering excellent customer service, cashiering and liaising with all other departments within Beauty.
• - Provide expert advice whilst achieving maximum sales and delivering memorable customer experiences.
• - Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email.
• - Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department.
• - Handle all point of sale transactions.
• - Develop a high level of product knowledge and share your opinions on current and future trends.
• - Work closely with your team and celebrate fabulousness wherever you see it.

About your experience

• - Demonstrable experience in a similar customer facing role. Experience as a receptionist or in similar role is essential ideally within a premium beauty environment.
• - Enjoy and know our brands and products.
• - Strong organisational skills.
• - Excellent communication and customer service skills.
• - Demonstrate excellent customer service with the ability to engage and build a good relationship with the customers is essential.

A bit about you

• - You will have a sales driven attitude.
• - You are positive and proactive.
• - You love working in a team.
• - You are stylish, fun and welcoming

All your hard work, rewarded  

Our colleagues are as important to us as our customers.  When working with us you will be introduced to a huge variety of benefits including:

• Very generous staff discount, with up to 40% off on fashion, accessories, and beauty, plus an annual clothing allowance
• 24/7 access to our employee support helplines including free counselling, financial and legal advice
• Vouchers or schemes that fit your world from childcare to bike to work
• Charity day to support your good cause

If this is still sounding like the perfect role for you, we look forward to reviewing your application

The application process from here is simple:

Attach your CV and Cover letter to the application, making sure you include how many hours you are available to work, if you have a preferred department, your current salary and notice period.
If suitable, you will be invited to an interview with a member of management.
You will be in contact at all times throughout the process with the with the recruiter, who will be able to answer any additional questions you may have.
We will contact you by email and so please check your junk folder to ensure you do not miss any correspondence.

Please note we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we may be unable to consider further applications, so please submit your application as soon as possible to avoid disappointmen