Solutions Architect

Chiswick, West London  |  Head Office

Role Type
Full Time
Salary Overview
Competitive Basic Salary and Excellent Benefits
Competitive Salary
Expiry Date


To ensure that Harvey Nichols solutions are designed in a fit for purpose way. Ensuring functional, performance and security are balanced, to create an optimal solution.  Working primarily with PMs and BAs to identify requirements, recommend solutions and improvements, as well as providing internal and market knowledge. Ensures solutions can integrate with each other. Also works with the rest of the team to help shape the technology strategy that will ensure we deliver solutions that improve business efficiency and productivity.

What you'll be doing:

  • Liaise extensively with all PMs, BAs, and other IT teams to design solutions
  • Capture architecture requirements and document design specifications;
  • Review third party solutions assessing them for both technical and business suitability incorporating existing or new technologies;
  • Help ensure any new solution fully integrates with the existing systems;
  • Provide appropriate documentation to ensure solutions are understood
  • Keep up to date with technical and industry sector developments and advise IT team regarding latest market trends and best practice

A bit about your experience:

  • Use of formal methodologies e.g. TOGAF preferred.
  • Experience in Enterprise (preferred) and Solutions Architecture.
  • Knowledge and experience of delivering omni-channel related solutions in a fast-moving digital and physical retail environment.
  • Experience with in-depth commercial retail knowledge (preferred)
  • Knowledge of SQL, XML and web platforms would be beneficial
  • Some exposure to system development

A bit about you: 

  • Strong interpersonal and communication skills 
    • Building rapport and putting people at ease
    • Always considering the needs of the audience
    • Keeping things simple, clear, concise and accurate
  • Customer focused 
    • Making every internal customer feel special
    • Understanding what Harvey Nichols stands for and delivers to this
    • Putting the business at the heart of everything you do
  • Ability to build working relationships 
    • Thinking of others and respecting other points of view
    • Sharing ideas
    • Celebrating success
    • Being a team player, working collaboratively
    • Strong stakeholder management skills;
  • Problem-solving skills
    • Thinking laterally and using data to make effective decisions
    • Using your initiative to deliver inspired solutions
    • Strong business sense with business and functional knowledge;
    • Have a clear methodical approach;
    • Excellent planning and organising skills, while being flexible in approach in order to adapt to changing business priorities

All your hard work, rewarded:

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:

  • Very generous staff discount with up to 60% off Fashion and 30% off Beauty 
  • Heavily subsidised travelcard zones 1-6 following probationary period 
  • Seasonal staff parties and team events
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