Are you passionate about customer service? If so, Christmas is fast-approaching and we want you!
Harvey Nichols is well known as the ultimate fashion and shopping experience, famous for the best selection of brands in fashion, food and beauty. We are currently looking for experienced Sales Advisors to work on a fixed term basis in the following departments over the Christmas period beginning on 26th October and ending on 6th January 2019:
These positions are based in the Fifth Floor Foodmarket in the heart of Knightsbridge.
We are seeking enthusiastic individuals to assist with the smooth running of the above departments. We are looking for someone who is fully flexible in their working hours as you may be required to work up to 40 hours a week on a rota basis according to the needs of the department.
The successful candidates will be responsible for delivering excellent customer service, possible cashiering, and replenishing stock in the department. You must possess exceptional communication skills and have a strong interest in food. Experience within a food or fresh food handling environment would be preferable.
We offer a competitive salary, and staff discount.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
As the first point of contact you will be engaging with our customers providing them expert style advice. You will approach every customer with the sole purpose of serving their every need whilst making it a fun and enjoyable 5* experience. For you both!
What you will be doing
Provide expert advice on our Foodmarket or Wine Shop products whilst achieving maximum sales, delivering memorable customer experiences
Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
Handle all point of sale transactions
Develop a high level of product knowledge and share your opinions on current and future trends
Work closely with your team and celebrate fabulousness wherever you see it
You will be required to work weekends and evenings
Skills and experience you need
Demonstrable experience in a similar customer facing role
Enjoy and know our brands and products
Strong organisational skills
Excellent communication skills
You will have a sales driven attitude
You are positive and proactive
You love working in a team
You are stylish, fun and welcoming
Since Harvey Nichols first opened in Knightsbridge in 1831, it has led the way in sourcing the most desirable and cutting-edge designer brands. The ultimate fashion experience, exclusive, niche and established labels sit alongside accessible everyday collections, offering customers the must-have edit for all their wardrobe needs – from every day to extraordinary. We are fearlessly stylish and encourage our customers and team members to be the same
Where do I sign?
If you are already thinking of what you will wear on your first day (no we don’t have uniforms)
The process from here is simple;
Your application will be reviewed by a specialist recruiter in our HR Team
If suitable you will be called and asked a few simple questions and if expectations match we will invite you to an assessment centre
At the assessment centre you will work in a team to deliver a couple of tasks also giving you the opportunity to ask as many questions as you like about us and the role
our final stage will be to meet a Manager in a department that you love and we think you will excel in