Sales Consultant - Food Market

The role

As the first point of contact you will be engaging with our customers providing them expert style advice.  You will approach every customer with the sole purpose of serving their every need whilst making it a fun and enjoyable 5* experience.  For you both!  

How we reward your hard work… 

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as; 

Up to 40% off fashion  
Up to 40% off hospitality, foodmarket and hampers 
30% off beauty and perfumery, wine and spirits 
Clothing allowance 
Subsidised travel card (zones 1-6) on passing probation 
Competitive commission scheme 
Paid overtime 

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay! 

What you will be doing

Provide expert advice on our Foodmarket or Wine Shop products whilst achieving maximum sales, delivering memorable customer experiences
Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
Handle all point of sale transactions
Develop a high level of product knowledge and share your opinions on current and future trends
Work closely with your team and celebrate fabulousness wherever you see it
You will be required to work weekends and evenings

Skills and experience you need

Demonstrable experience in a similar customer facing role
Enjoy and know our brands and products
Strong organisational skills
Excellent communication skills

About you

You will have a sales driven attitude
You are positive and proactive
You love working in a team
You are stylish, fun and welcoming