Provide the highest possible standards of customer service both face to face and via the telephone/email.
Handle all point of sale transactions in line with the company’s set standards and regulations to ensure that all departmental and store systems are adhered to.
Be aware of and promote all services and activities within the store.
Maintain a high standard of presentation and merchandising of product in accordance with the company merchandising policy.
Demonstrate a pro-active approach to gaining a high level of product knowledge and being informed on current and future trends in order to provide a high level of customer service.
Have a thorough understanding of stock management systems and ensure compliance with company policies and procedures to minimise stock loss and ensure stock accuracy.
Skills and experience you need
At least 1 years’ experience as sales consultant in a food environment
Enjoy and know our food and wine
Strong organisational skills
Excellent command of spoken and written English
You will have a sales driven attitude
You are positive and proactive
You love working in a team
You are stylish, fun and welcoming
Harvey Nichols is not just a destination for luxury fashion. We are also a destination for award winning restaurants. With eleven superior dining and drinking offerings we provide our customers glamorous environments to enjoy a light lunch, an indulgent afternoon tea, a decadent cocktail or a sumptuous dinner.
All your hard work, rewarded
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
A unique Learning and Development programme to support your career with us
Very generous staff discount plus annual clothing allowance
Seasonal staff parties and team days
Charity day to support your good cause
Where do I sign?
The process from here is simple;
Your application will be reviewed by a specialist recruiter in our HR Team
If suitable you will be called and asked a few simple questions and if expectations match we will invite you for a paid trial
Your final stage will be to meet a Manager in either the restaurant or brasserie depending on your experience, your preference and where we think you will excel
You will be in contact at all times with the recruiter so you can ask as many questions as you like