Sales Associate

Style Advisor - Ladies International, Knightsbridge Store

As the first point of contact in Womenswear you will be engaging with our customers providing them expert style advice.  You will approach every customer with the sole purpose of serving their every need whilst making it a fun and enjoyable 5* experience.  For you both!  The role is full time, working 40 hours a week, flexibility in working hours is expected.

What you will be doing

Provide expert advice whilst achieving maximum sales, delivering memorable customer experiences
Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
Handle all point of sale transactions
Develop a high level of product knowledge and share your opinions on current and future trends
Work closely with your team and celebrate fabulousness wherever you see it
You will be required to work weekends and evenings

Skills and experience you need

Demonstrable experience in a similar customer facing role
Enjoy and know our brands and products
Strong organisational skills
Excellent communication skills

About you

You will have a sales driven attitude
You are positive and proactive
You love working in a team
You are stylish, fun and welcoming                  

About us

Since Harvey Nichols first opened in Knightsbridge in 1831, it has led the way in sourcing the most desirable and cutting-edge designer brands. The ultimate fashion experience, exclusive, niche and established labels sit alongside accessible everyday collections, offering customers the must-have edit for all their wardrobe needs – from every day to extraordinary. We are fearlessly stylish and encourage our customers and team members to be the same

All your hard work, rewarded 

Our colleagues are as important to us as our customers.   When working with us you will be introduced to a huge variety of benefits including:

A unique Learning and Development programme to support your career with us
Very generous staff discount plus annual clothing allowance
Heavily Subsidised travelcard for zones 1 - 6  on completion of probation (80% subsidised)