Retail Style Advisor

Edinburgh   |  Retail

Reference
WWMW-1408
Role Type
Permanent
Salary Overview
£19,013 FTE plus commission and great benefits
Salary
Competitive Salary
Expiry Date
14/08/2022

The Role

As the first point of contact to the departments, you will be engaging with our customers providing them expert style advice.  You will approach every customer with the sole purpose of serving their every need whilst making it a fun and enjoyable 5* experience. For you both!

We have part and full time positions available with a range of contracts from 24 - 37.5 hours a week on a rota basis within our Accessories, Menswear and Womenswear floors. These contracts are a mix of permanent and fixed term positions working up to end of Dec 2022. Working pattern would includes some weekends and late shifts up to 8pm during peak trading.

Salary for this role is £19,013 (based on 37.5 hours a week) plus commission and great benefits. 

What you will be doing

  • Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
  • Provide expert advice whilst achieving maximum sales, delivering memorable customer experiences
  • Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
  • Handle all point of sale transactions
  • Develop a high level of product knowledge and share your opinions on current and future trends
  • Work closely with your team and celebrate fabulousness wherever you see it

Skills and experience you need

  • Demonstrable experience in a similar customer facing role
  • Enjoy and know our brands and products
  • Strong organisational skills
  • Excellent communication skills
  • Be flexible to work weekends and evenings and over holiday and peak periods

All your hard work, rewarded  

Our colleagues are as important to us as our customers.  When working with us you will be introduced to a huge variety of benefits including:

  • Very generous staff discount plus annual clothing allowance
  • Commission scheme, that you are entitled to from day one. 
  • 24/7 access to our employee support helplines including free counselling, financial and legal advice
  • Vouchers or schemes that fit your world from childcare to bike to work
  • Charity day to support your good cause

If this is still sounding like the perfect role for you, we look forward to reviewing your application

The application process from here is simple:

  • Attach your CV and Cover letter to the application, making sure you include how many hours you are available to work, if you have a preferred department, your current salary and notice period.
  • If suitable, you will be invited to an interview with a member of management.
  • You will be in contact at all times throughout the process with the with the recruiter, who will be able to answer any additional questions you may have.
  • We will contact you by email and so please check your junk folder to ensure you do not miss any correspondence.

Please note we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we may be unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. 

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Please fill in the form, upload your CV to complete your application. You will also register during this process to enable you to log in track you application and setup Job Alerts.


 
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