Restaurant Supervisor - Dublin

Dublin  |  Hospitality

Reference
RSFT - 0710
Role Type
Full Time
Salary Overview
Competitive
Salary
Competitive Salary
Expiry Date
22/10/2019

The role

Our Dublin Restaurant team has a fantastic opportunity for a Restaurant Supervisor to join our established Front of the House management team. Reporting directly to the Restaurant Manager you will work as part of a dynamic management team in leading the Front of House Operations, ensuring that outstanding standards of customer service are delivered at all times. This is a full-time position, working 40 hours a week including weekends and evenings.

What you will be doing

  • Work with the restaurant manager to ensure the satisfaction of all customers by ensuring that prompt, courteous, knowledgeable and efficient service is given by your team, at all times.
  • Actively champion exceptional customer service through guidance and observation, and review service standards identifying areas for improvement.
  • Instigate and maintain high morale, motivation and team spirit, recognising outstanding performance and contribution to team objectives. 
  • Assist in identifying training requirements within your team and ensure quality on-job training is provided and recorded.
  • Develop a high level of knowledge about our menus and share your opinions on choices of dishes, wine or cocktails
  • Drive and maximise sales.

Skills and experience you need

  • Have excellent communication skills and an outstanding customer service approach.
  • Motivate and inspire your team members.
  • Have strong time management and organisational skills. 
  • Management experience in a similar environment is essential.

All your hard work, rewarded 

Our colleagues are as important to us as our customers.   When working with us you will be introduced to a huge variety of benefits including:

  • 22 days holiday
  • Up to 40% discount off all full- priced Harvey Nichols clothing, make-up, accessories and much more
  • Generous clothing allowance
  • 40% discount off food and drinks across Harvey Nichols Restaurants and Bars
  • Staff meals
  • Employee recognition schemes
  • Free staff social events
  • Excellent opportunities for transfer and promotion across the group
  • A vast range of learning and development programmes

Where do I sign?

If this is still sounding like the perfect role for you, we look forward to reviewing your application. Please state clearly on your CV or a covering letter your current salary, notice period and availability. 

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