Reservationist - OXO Tower

London  |  Hospitality

Role Type
Salary Overview
Competitive Basic Salary and Excellent Benefits
Salary Negotiable
Expiry Date

About us

With three amazing venues situated on the eighth floor or one of the most iconic landmarks in London, OXO offers our fearlessly stylish customers a destination with unprecedented dining and drinking. Working alongside with some of the most experienced professionals in the area, very few places offer both our customers and our team members such a combination of experience, passion and commitment.

What you will be doing

  • · You'll be working in a busy but fun back of house office behind the scenes at the OXO Tower.
  • · You will be working as part of a team to answer all inbound calls and emails to OXO and process bookings for our three venues on site.
  • · Be devoted to our customers to assist them in choosing the right venue and communicating their requests to our FOH teams.
  • · Maximise the business at OXO by converting calls / emails to bookings.
  • · Develop a thorough working knowledge and understanding of all menus and offers available for our guests.
  • · Work closely with your team and celebrate fabulousness wherever you see it
  • · You will be required to work only single shifts, never a double!
  • · Latest shift finishes at 730pm but the majority finish at 630pm

Skills and experience

  • · Knowledge of IT systems (Seven Rooms Preferred but not essential)
  • · Previous experience working in hospitality would be wonderful but not a necessity
  • · Strong organisational skills
  • · Excellent command of spoken and written English
  • · Confident and cheerful on the phone

About you

  • · You will have a sales driven attitude
  • · You are positive and proactive
  • · You love working in a team
  • · You are fun and welcoming

All your hard work, rewarded

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including 28 days of annual leave per annum, a generous staff discount at Harvey Nichols & clothing allowance, reduced cost London Travel card Zones 1-6 and much more!

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