Reservationist - OXO Tower

London  |  Hospitality

Reference
VAC-5121
Role Type
Permanent
Salary Overview
Competitive Basic Salary and Excellent Benefits
Salary
Salary Negotiable
Expiry Date
30/06/2022

About us

With three amazing venues situated on the eighth floor or one of the most iconic landmarks in London, OXO offers our fearlessly stylish customers a destination with unprecedented dining and drinking. Working alongside with some of the most experienced professionals in the area, very few places offer both our customers and our team members such a combination of experience, passion and commitment.

What you will be doing

  • · You'll be working in a busy but fun back of house office behind the scenes at the OXO Tower.
  • · You will be working as part of a team to answer all inbound calls and emails to OXO and process bookings for our three venues on site.
  • · Be devoted to our customers to assist them in choosing the right venue and communicating their requests to our FOH teams.
  • · Maximise the business at OXO by converting calls / emails to bookings.
  • · Develop a thorough working knowledge and understanding of all menus and offers available for our guests.
  • · Work closely with your team and celebrate fabulousness wherever you see it
  • · You will be required to work only single shifts, never a double!
  • · Latest shift finishes at 730pm but the majority finish at 630pm

Skills and experience

  • · Knowledge of IT systems (Seven Rooms Preferred but not essential)
  • · Previous experience working in hospitality would be wonderful but not a necessity
  • · Strong organisational skills
  • · Excellent command of spoken and written English
  • · Confident and cheerful on the phone

About you

  • · You will have a sales driven attitude
  • · You are positive and proactive
  • · You love working in a team
  • · You are fun and welcoming

All your hard work, rewarded

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including 28 days of annual leave per annum, a generous staff discount at Harvey Nichols & clothing allowance, reduced cost London Travel card Zones 1-6 and much more!

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