Reservationist - OXO Tower

About us

With three amazing venues situated on the eighth floor or one of the most iconic landmarks in London, OXO offers our fearlessly stylish customers a destination with unprecedented dining and drinking. Working alongside with some of the most experienced professionals in the area, very few places offer both our customers and our team members such a combination of experience, passion and commitment.

What you will be doing

• · You'll be working in a busy but fun back of house office behind the scenes at the OXO Tower.
• · You will be working as part of a team to answer all inbound calls and emails to OXO and process bookings for our three venues on site.
• · Be devoted to our customers to assist them in choosing the right venue and communicating their requests to our FOH teams.
• · Maximise the business at OXO by converting calls / emails to bookings.
• · Develop a thorough working knowledge and understanding of all menus and offers available for our guests.
• · Work closely with your team and celebrate fabulousness wherever you see it
• · You will be required to work only single shifts, never a double!
• · Latest shift finishes at 730pm but the majority finish at 630pm

Skills and experience

• · Knowledge of IT systems (Seven Rooms Preferred but not essential)
• · Previous experience working in hospitality would be wonderful but not a necessity
• · Strong organisational skills
• · Excellent command of spoken and written English
• · Confident and cheerful on the phone

About you

• · You will have a sales driven attitude
• · You are positive and proactive
• · You love working in a team
• · You are fun and welcoming

All your hard work, rewarded

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including 28 days of annual leave per annum, a generous staff discount at Harvey Nichols & clothing allowance, reduced cost London Travel card Zones 1-6 and much more!