Office Co-ordinator

London  |  Head Office

Role Type
Salary Overview
Competitive Salary
Expiry Date
17/06/2022 17:14:00


Looking for something unique?  So are we. Here at Harvey Nichols we are daring to be different at every step and that’s exactly what we are looking for in our future talent.   At Harvey Nichols you will be challenged in a supportive and friendly environment whilst inspired to be nothing but the best you can be.

We are constantly changing and developing.  Not only our products but ensuring we are offering every member of the Harvey Nichols family every opportunity to grow their skills either in a different department or a different part of the Harvey Nichols world.  

The role

To facilitate the smooth and professional co-ordination within the office to ensure that all hot desks and meeting rooms are ready and operational for the bookings made that day. To ensure all post and parcels are organised and processed and the recipients notified of arrival in a timely manner.

What you will be doing

  • Ensure the desks office space and welfare facilities are cleaned in accordance with the specification, raising any issues with the sites store service Manager.
  • Ensure all workstations, printers & AV Equipment are operational at the start of each day including all correct cables are available and be able to carry out basic IT checks.
  • Assist office staff with IT issues such as connecting to a network help with setting up mobile phones or connecting to a printer (list not exhaustive)
  • Prepare meeting rooms for meetings as required ensuring that the tables are set up with for use and tidied up between meetings with any special requests for food or refreshments by liaising with the local hospitality manager
  • Ensure that there is always a supply of stationary ordering top ups via the company approved portal
  • Ensure that there is always a supply of refreshments and that water & Coffee machines are in working order
  • Meet & Greet visitors to the office, directing them to the relevant meeting room as directed by the HN person they are visiting
  • To ensure that staff & visitors are made aware of all health and safety requirements & Fire procedures of the site in line with H.A.S.A.W Act, COSHH, EU directives and Company Health and Safety procedures in their working practises
  • To be the nominated Fire Marshall for the office space & be first aid trained by HN and be required to administer first aid when required.
  • Co-ordinate the refuse collections of both regular and confidential waste to ensure a tidy Head Office building, together with co-ordinating recycling collections.
  • Be first point of contact for problems with heating/cooling issues, liaising with the Knightsbridge Facilities Manager where necessary.
  • Carry out any minor repair works required in the capacity of a handyperson.
  • Carry out any janitorial tasks such as unblocking toilets, sinks etc.
  • Ensure all vending machines (hot, cold and sanitary) are kept in working order, calling out engineers as required.
  • Any other duties as directed by the Knightsbridge Facilities Manager or Group Head of Facilities Manager.

Skills and experience you need

  • Good communication skills – able to liaise at all levels
  • Demonstrable ‘handyperson/janitorial’ skills
  • Good organisational, planning and time management skills
  • Basic IT Skills
  • Good Understanding of all MS Office programs

About you

  • You will have great commuincation skills
  • You are positive and proactive
  • You love working in a team or be happy to work by yourself
  • You are practical, fun and welcoming                  

About us

Since Harvey Nichols first opened in Knightsbridge in 1831, it has led the way in sourcing the most desirable and cutting-edge designer brands. The ultimate fashion experience, exclusive, niche and established labels sit alongside accessible everyday collections, offering customers the must-have edit for all their wardrobe needs – from every day to extraordinary. We are fearlessly stylish and encourage our customers and team members to be the same

All your hard work, rewarded 

Our colleagues are as important to us as our customers.   When working with us you will be introduced to a huge variety of benefits including:

  • A unique Learning and Development programme to support your career with us
  • Very generous staff discount plus annual clothing allowance
  • Subsidised travel card zones 1 -6
  • Seasonal staff parties and team days
  • Charity day to support your good cause



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