Fulfillment Administrator

Northampton   |  Head Office

Role Type
Full Time
Salary Overview
Competitive Basic Salary and Excellent Benefits
Competitive Salary
Expiry Date


An opportunuity has arien for a Fulfillment Administrator to be the central point of contact for the fulfilment teams within the stores and the DC and also for the Collect in Store teams within the stores. You will provide administrative, analytical and reporting support to the Multi-channel Operations Manager.

This position requires full flexibility Mon-Sun over a 35 hour week.

What you'll be doing: 

  • Record and maintain the Central Support Log for any issues that arise during the fulfilment process
  • Support the Multi-channel Operations Manager in monitoring and ensuring packaging compliance across all fulfilment centres
  • Prepare the nil pick report each period in a format suitable for discussion during the fulfilment conference calls
  • Prepare the fulfilment data for the Finance team each period
  • Prepare the fulfilment data for the two weekly conference call with the fulfilment teams
  • Check the weekly returns report and query any discrepancies with the stores
  • Prepare KPI data in a user-friendly format and be accessible to sites
  • Participate in system testing to ensure transaction integrity across sales and inventory
  • To take minutes and distribute action points where required
  • To update the team on progress and action points past their deadline
  • Manage the invoices that are assigned to the department in EBIS

About your experience: 

  • MS Office - Intermediate Level (Outlook, Word, Excel, PowerPoint)
  • Stock Management Systems – Foundation (Merret, SIP, OFS)
  • Board Reporting - Foundation

A bit about you: 

  • You have strong analytical Skills
  • You have strong building working relationships skills
  • You are a clear communicator (verbal and written)
  • You are skilled in planning & organising skills

In return we offer a fun, supportive environment that will allow you to truly develop your own career.  We also offer competitive basic salaries and fantastic benefits including heavily discounted travel card and staff discounts.

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