Hotel Sales Manager

London  |  Head Office

Role Type
Salary Overview
Competitive Basic Salary & Excellent Benefits
Competitive Salary
Expiry Date


As Hotel Sales Manager you will be responsible for developing and implementing our sales strategy to hotel partners on a global and local level. The primary focus will be on securing partnerships that will accelerate customer acquisition and sales across all HN stores.



  •  Leading the strategic approach to activate partnership with both global and local hotel partners.
  •  Coordinating the strategy across head office functions and regional stores to ensure a streamlined approach, accelerating the speed to market.
  •  Create an approach to deliver multi layered partnerships that encompass all hotel/hospitality functions.
  •  Build a pipeline of new partners and negotiate mutually beneficial partnerships, positioning Harvey Nichols as the Department Store partner of choice
  •  Undertake a full review of the existing partnership portfolio, the current sales approach and prioritise those channels that will deliver the best ROI to the business.
  •  Maximise revenue generating opportunities within the existing portfolio of partnerships.
  •  Focus on major global hotel partners to drive high level and high visibility partnerships.
  •  Collaborate with all internal stakeholders to ensure there is a high awareness of all activities. This will include, but not limited to, Marketing, Retails Finance, IT, F&B and Operations.
  •  Collaborate with all Store Directors and local teams to understand their specific business needs and requirements from hotel partnerships.
  •  Network at a senior level across hotel and hospitality segments.
  •  Develop a consistent offer across all store for both existing and future partners.



  • A natural at developing multi layered partnerships in the hotel and hospitality space.
  • Not afraid to implement change to established approaches and ways of working.
  • Can work with a complex organisational structure.
  • A great communicator, collaborator and influencer both internally and externally.
  • An excellent team player who can work well across all internal stakeholders at a senior level.
  • An excellent external networker with existing hotel and hospitality contacts.
  • Entrepreneurial, has the ability to generate new ideas, markets and revenue streams.
  • A clear and analytical approach to delivering revenue opportunities that meet the requirements of the wider business.
  • Attention to detail with a high level of execution.



  • Significant previous experience within the hotel and hospitality industry
  • Demonstrable track record of working with major global organisations and developing multi layered partnership programs.
  • Full understanding of hotel organisational structures and how to leverage all areas of thise businesses including GM’s, concierge, sales, marketing, and events.
  • A strong existing network of contacts at a senior level within the hotel and hospitality industry at a global and local (UK) level.
  • Working knowledge of the premium retail sector.
  • Has worked in complex organisation structure and understands how to lead and influence multiple levels of the business.
  • Experience of working with multiple sectors to develop commercial partnerships.
  • Preferably has worked for organisations with a global footprint and multiple operational locations.


All your hard work, rewarded:

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including

  • Flexible working
  • Very generous staff discount plus annual clothing allowance


Register and Apply
Log In and Apply

Please fill in the form, upload your CV to complete your application. You will also register during this process to enable you to log in track you application and setup Job Alerts.