We are currently looking for a Head Waiter to be based in Harvey Nichols Fifth Floor Café.
From the time someone arrives they expect nothing but a fast, efficient and polite service. You will approach every customer with the sole purpose of serving their every need whilst making it a fun and enjoyable 5* experience.
What you will be doing:
• Leading a team of highly experienced Waiters, you will provide a high level of customer care and provide new and innovative cocktails and drinks to our customers.
• Reporting to the Café Manager, you will provide a level of expertise in cocktails. A proven track record of team leadership is essential as are excellent communication and training skills.
• In this role you will support the Café Manager with the operation and control of the Café, ensuring a unique and effortless customer experience is delivered at all times.
Skills and experience you need:
• Previous experience as a Head Waiter/Waitress in a busy bar environment with a substantial cocktail offer;
• Enjoy and know our cocktails, wine and food;
• Hospitality and customer service experience;
• Strong organisational silks;
• Excellent command of spoken and written English.
All your hard work rewarded
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
• A unique Learning and Development programme to support your career with us
• Very generous staff discount plus annual clothing allowance
• Staff meals
• Heavily subsidised travel card across London
• Seasonal staff parties and team days
• Charity day to support your good cause