Foodmarket & Wine Shop Department Manager

London  |  Retail

Role Type
Salary Overview
Competitive plus benefits
Competitive Salary
Expiry Date

Foodmarket & Wine Shop Department Manager

Harvey Nichols Knightsbridge

Reports to: Food & Hospitality Manager 


Job Objectives

• To ensure Foodmarket & Wine Shop net sales and gross profit budgets are met.

• To ensure both operating cost and payroll cost budgets are met.

• To manage and reduce wastage/shrinkage in the Foodmarket & Wine Shop through effective control of stock management systems.

• To ensure compliance in all health and safety matters and also legal matters such as weights and measures and ticketing requirements.

• To generate a working environment in which all members of the team take personal responsibility to achieve the highest possible standards of customer service.

• To ensure that stock is sourced for all fresh food areas and that price mixes are targeted to the consumer to meet planned profitability.

• To ensure that the product selection is made within the agreed parameters of quality allied to price and category mix.

• To instigate and maintain high morale, motivation and team spirit, recognising outstanding service and contribution to team objectives.

• To ensure that all staff are familiar with and adhere to security and store regulations and procedures relating to the Foodmarket. 


Qualifications and Experience required

• PC literate

• Ability to analyse and understand numerical data

• An impressive track record of operational strength and financial accountability

• Previous experience at a senior level in food retail


Skills and Personal attributes required

• Communication skills

• Customer service centric

• Drive and energy

• Building working relationships

• Team player

• Problem solving

• Innovation & Change

• Business Focus

• Strategic Focus


What we offer
• 22 days holiday in addition to public holidays
• Up to 40% discount off all Harvey Nichols clothing, make-up and accessories as well as food and drinks across Harvey Nichols Restaurants and Bars
• Generous clothing allowance
• Reduced Cost Annual Zones 1-6 London Oystercard (80% Subsidised)
• Bike to Work Scheme
• Season Ticket Loan

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