FarFetch Manager

West London  |  Head Office

Role Type
Salary Overview
Competitive Basic Salary and Excellent Benefits
Competitive Salary
Expiry Date


This role will own the relationship between Farfetch and Harvey Nichols to ensure all targets are reached with a clear strategy for future planning.

The candidate ideally coming from a multi-channel background, will work with all internal business areas including Fashion Buying and Merchandising (B&M), Finance, Retail operations, Warehousing, Logistics & IT - also strengthening the external relationship with Farfetch.

Working closely with Head of Merchandising to analyse all aspects of the Farfetch operation, providing clear & concise information with targets to improve sales, margin & stock availability for Farfetch & the wider business. To provide visibility & business understanding of all the metrics which influence performance, sales & margin. Providing clear recommendations for best practice & improvement of terms.

What you'll be doing: 

Stock Management & Availability

  • Management of inventory availability for Farfetch
  • Management of Farfetch Analyst
  • Responsible for growth of Farfetch stock availability
  • Weekly / monthly performance analysis, highlighting & actioning trading suggestions
  • Regular contact with Farfetch Operations
  • Responsible for Farfetch OTB, managing requirements with the Buying Teams
  • Review with B&M stock location ensuring stock is maintained in the best location for availability for the business
  • Constant structured contact with the B&M teams, providing insight to the teams of performance & key ongoing actions & targets.
  • Management of the stock interaction between HN & Farfetch, providing support & guidance to the team throughout the process of onboarding stock.

Commercial Finance

  • P&L Management, monthly review with Finance, with recommendations of actions
  • Ongoing investigation of performance & review of KPI’s
  • Evidence of reduction of costs / charges
  • Set targets for performance improvement
  • Quarterly detailed reviews with Finance to be presented with targeted improvement actions


A high level of interaction with the various Farfetch external teams, with constant communication with the Farfetch account manager.

  • Weekly calls to discuss performance & improve ways of working
  • Regular performance reviews agreeing actions for business improvement
  • Ownership of aligned strategy with Farfetch & delivery of agreed targets.
  • To become thoroughly proficient in Storm & Farfetch portals, to then give guidance to the teams for best actions.

About your experience:

  • Previous experience in multi-channel / merchandising / commercial finance
  • Previous exposure to managing a P&L
  • Good numerical skills
  • Strong relationship management (internal/external)
  • Strong analytical and problem solving skills
  • Retail experience would be advantageous
  • Advanced excel skills
  • Power Point presentation creation skills

A bit about you:

  • Resilient and comfortable working in a very fast paced environment, often to short deadlines.
  • Ability to work independently and in a team
  • Commercially minded and customer focussed
  • Strong attention to detail
  • Ability to show initiative
  • Able to develop and maintain working relationships throughout the business
  • Planning and prioritisation skills with the ability to adapt to ad hoc demands

All your hard work, rewarded

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:

Flexible working
Very generous staff discount plus annual clothing allowance


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