Department Manager - Womenswear

London  |  Retail

Reference
VAC-3853
Role Type
Full Time
Salary Overview
Competitive
Salary
Competitive Salary
Expiry Date
25/10/2019

The role

As the Department Manager you will be at the very core of your team’s success. You will lead by example and work closely with your Sales Manager and the Assistant Department Managers to ensure maximum results in both sales and your team’s motivation and enjoyment. 

What you will be doing

  • Work with HR in the recruitment and selection of your team
  • Provide coaching and management to your Assistant Department Managers enabling them to drive the team’s success
  • Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
  • Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
  • Take accountability for finding a resolution to customer queries and complaints.
  • Develop a high level of product knowledge and share your opinions on current and future trends
  • Celebrate your team’s fabulousness wherever you see it
  • You will be required to work weekends and evenings

Skills and experience you need

  • Demonstrable experience in a similar retail sales management role
  • Enjoy and know our brands and products
  • Strong organisational skills
  • Excellent communication skills

About you

  • You will have a sales driven attitude
  • You are positive and proactive
  • You love working in a team
  • You are stylish, fun and welcoming                  

About us

Since Harvey Nichols first opened in Knightsbridge in 1831, it has led the way in sourcing the most desirable and cutting-edge designer brands. The ultimate fashion experience, exclusive, niche and established labels sit alongside accessible everyday collections, offering customers the must-have edit for all their wardrobe needs – from every day to extraordinary. We are fearlessly stylish and encourage our customers and team members to be the same

All your hard work, rewarded 

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:

  • A unique Learning and Development programme to support your career with us
  • Very generous staff discount plus annual clothing allowance
  • Subsidised travelcard for zones 1 - 6
  • Vouchers or schemes that fit your world from childcare to bike to work
  • Seasonal staff parties and team days
  • Charity day to support your good cause

 

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