Looking for something unique? So are we. Here at Harvey Nichols we are daring to be different at every step and that’s exactly what we are looking for in our future talent. At Harvey Nichols you will be challenged in a supportive and friendly environment whilst inspired to be nothing but the best you can be.
We are constantly changing and developing. Not only our products but ensuring we are offering every member of the Harvey Nichols family every opportunity to grow their skills and take the next step.
You will be at the very core of your team’s success. You will lead by example and work with your Assistant Department Managers to ensure maximum results in both sales and your team’s motivation and enjoyment.
What you will be doing
Work with HR in the recruitment and selection of your team
Provide coaching and management to your Assistant Department Managers enabling them to drive the team’s success
Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
Take accountability for finding a resolution to customer queries and complaints.
Develop a high level of product knowledge and share your opinions on current and future trends
Celebrate your team’s fabulousness wherever you see it
You will be required to work weekends and evenings
Skills and experience you need
Demonstrable experience in a similar retail sales management role
Enjoy and know our brands and products
Strong organisational skills
Excellent communication skills
You will have a sales driven attitude
You are positive and proactive
You love working in a team
You are stylish, fun and welcoming
Since Harvey Nichols first opened in Knightsbridge in 1831, it has led the way in sourcing the most desirable and cutting-edge designer brands. The ultimate fashion experience, exclusive, niche and established labels sit alongside accessible everyday collections, offering customers the must-have edit for all their wardrobe needs – from every day to extraordinary. We are fearlessly stylish and encourage our customers and team members to be the same
All your hard work, rewarded
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
A unique Learning and Development programme to support your career with us
Very generous staff discount plus annual clothing allowance
Practically free travel card for zones 1 - 6
Vouchers or schemes that fit your world from childcare to bike to work
Seasonal staff parties and team days
Charity day to support your good cause
Where do I sign?
If you are already thinking of what you will wear on your first day, the process from here is simple;
Your application will be reviewed by a recruiter in our HR Team
If suitable you will be called and asked a few simple questions and if expectations match we will invite you to an interview
Your final stage will be to meet a Sales Manager in a department that you love and we think you will excel in