Concessions Administrator

West London  |  Head Office

Role Type
Full Time
Salary Overview
Competitive basic and excellent benefits
Competitive Salary
Expiry Date


Our concession business continues to grow year on year, we currently have 185 concessions across all families of business including, womenswear, menswear, accessories, beauty and food.   To continue this growth an effective administrator is an essential part of the team.  This is an administrative role with an edge with plenty of career opportunities.

What you will be doing:

  • Produce accurate information and documentation to support decision making within the department, through effective administration of the department.
  • Manage and maintain all department information through updating the concession contract log
  • Keep all concession files are up to date with the latest documentation and communication, covering all contractual and legal duties.
  • Prepare all draft and final concession contracts, for new and renewal brands.
  • Review financial reports and make recommendations to the Concessions Account Manager.
  • Deal with any less complex contractual and operational issues
  • Collate concession activity, planning strategy and concepts in line with HN’s marketing calendar and the launch of new brands.
  • Collate brand seasonal look books to support with editorial activity.

About your experience:

  • An understanding of concession type business
  • You will have previous experience of working in a luxury retail environment, ideally in an administrative role
  • Ideally a Law Graduate

A bit about you:

  • You have great attention to detail
  • You have the ability to interpret and analyse financial data
  • You are a natural at planning and organisation
  • You have the ability to communicate, both written and verbally, at all levels
  • You can present complex data in a simple format
  • You take ownership for making things happen
  • You are comfortable working independently and within a team

In return you will work in a fantastic learning environment working in a fast paced, friendly team.  You will be rewarded both by the skills you will learn but also our great benefits including 40% discount on fashion and heavily subsidised travel card


We look forward to hearing from you.

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