Collect in Store Consultant

London  |  Retail

Reference
VAC-1703
Role Type
Full Time
Salary Overview
Competitive plus benefits
Salary
Competitive Salary
Expiry Date
28/08/2018 13:33:00

~~Do you have a passion for customer service? Do you want to be part of our fearlessly stylish Style Concierge?

If so, we are looking for a Collect in Store Consultant to join our team in the Knightsbridge store.

In this role, the Collect in Store Consultant will be responsible for delivering efficient and exceptional service by ensuring online orders are organised, prepared appropriately and ready for customers to collect from the Store. You will also be encouraging customers to try items on upon collection and make use of in-store services. You will work closely with the Stylist team to drive sales across all locations and build multi-channel relationships with all customers where appropriate.

The ideal candidate will have a can-do, proactive attitude with an exceptional level of attention to detail. You will be have excellent communication skills, both verbal and written. You will have a passion for customer service with proven experience of building client relationships and positively managing customer feedback. You will also have an extensive knowledge of current trends in fashion and beauty. Experience in a similar role is desirable.

In return we offer competitive packages and benefits including:

  • 28 days holiday including bank holiday allowance
  • Up to 40% discount off all full- priced Harvey Nichols clothing, make-up, accessories and much more
  • Generous clothing allowance
  • 40% discount off food and drinks across Harvey Nichols Restaurants and Bars
  • Staff meals
  • Employee recognition schemes
  • Subsidised travelcard (on completion of satisfactory probationary period)
  • Free staff social events
  • Excellent opportunities for transfer and promotion across the group
  • A vast range of learning and development programmes 

If this role tickles your fancy, and you’d like to join the wonderful world of Harvey Nichols, then we would love to hear from you!

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