Cash Office Assistant

Edinburgh   |  Retail

COFT - 2304
Role Type
Full Time
Salary Overview
Competitive Salary
Expiry Date

Cash Office Assistant - The role

The successful candidate will support the store with till and banking procedures, tax free shopping and general administration tasks within the department. They will also be the first point of contact in our busy Reception on first floor, dealing independently with a large volume of customer and staff enquiries on a daily basis. You will work as part of our Cash Office team based in our Edinburgh store, on St Andrew Square, a short walk from Waverley Station.  

The role is full time, working 40 hours a week, including weekends and evenings. 

What will you be doing

  • Handle all point of sale transactions, in line with the company’s set standards and regulations to ensure that all departmental and store systems are adhered to.
  • To issue floats, takings bags each day for each till in the store, cash advances, petty cash and foreign currency advances. 
  • To count and bank all takings daily, with 100% adherence to the cash office policies to minimise the risk of financial loss.
  • Reconcile cash office float daily completing safe checks and audits.
  • Highlight any variances and till discrepancies for investigation.
  • Efficiently handle customer queries in a confident, courteous and articulate manner        
  • Understand and cascade the rules of Tax Free shopping and confidently carry out the procedure for issuing these refunds in store.
  • Can diagnose a till problem and either fix it, raise with Cash Office Management or escalate to TI.

Skills and experience you need     

  • Cash handing experience
  • Experience in either Retail Cash Office or administrative environment is essential
  • Confident with Microsoft Office

All your hard work, rewarded 

Our colleagues are as important to us as our customers.  When working with us you will be introduced to a huge variety of benefits including:

  • A unique Learning and Development programme to support your career with us
  • Unlimited shopping instore and online with discounts ranging from 30 – 60% from the day you start
  • Vouchers or schemes that fit your world from childcare to bike to work
  • Charity day to support your good cause

Where do I sign?

So, what are you waiting for, click below to apply!

The process from here is simple;

  • Attach your CV and Cover letter to the application, making sure you include how many hours you are available to work and your current notice period.  
  • If suitable, you will be invited to an interview, including a practical test. Which will be taking place between 26th April and 3rd May.
  • You will be in contact at all times with the recruiter throughout this process, so you can ask as many questions as you like.
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