Buying Manager - Beauty

London  |  Head Office

Role Type
Salary Overview
Competitive Basic Salary and Excellent Benefits
Competitive Salary
Expiry Date


Work alongside the Beauty Director & key internal stakeholders to create and deliver the omnichannel strategy for Beauty at Harvey Nichols.

To oversee the Beauty Buying department, ensuring sales & profit margin targets are met whilst helping to shape the vision & long-term strategy for HN Beauty. Lead the buying team to achieve market-leading new launches, robust continuity business, promotional activities & events, physical store planning & online acceleration in line with the group strategic goals.

The role includes all Own Bought beauty categories but excludes Concessions & Beauty Services.

What you will be doing:

  •  Build and maintain strong, commercially focused relationships with suppliers across all categories of Beauty.
  •  Attend supplier meetings to ensure robust joint business plans and optimise key launch opportunities.
  •  Ensure beauty buying team are recruited, trained & inspired to deliver the divisional strategy.
  •  Develop & retain talent.
  •  Manage the beauty buying team to ensure data integrity & meaningful, action-driven reporting.
  •  Deputise for the Beauty Director when appropriate.
  •  Interface effectively with other Head Office functions to ensure Beauty’s success (merchandising, marketing, media, online, finance & logistics).
  •  Develop and maintain excellent relationships with store colleagues, (General Managers & Beauty Sales Managers), to deliver the Harvey Nichols Beauty vision on a national scale.
  •  Conduct store visits as appropriate.
  • Lead the team to resource, select and buy a commercial range of brands & products within each category.
  •  Oversee contract negotiations to ensure Harvey Nichols establish the best possible terms to meet planned gross sales, profit margins and market-leading promotional plans.
  •  Work alongside the merchandising team, assisting with launch buys, large event buys and suggesting ways to improve our existing stock position via trade promotions & pricing strategies.
  •  Work closely with the online team to support the acceleration of this channel via trade initiatives & key strategic projects.
  •  Identify ways of improving sales performance, especially with regard to: -
    • Visual Merchandising
    • Promotional sites
    • Trade promotional activity, including GWP
    • HN Rewards & CRM initiatives
    • Ecommerce promotions, brand visibility & key projects
    • Negotiated supplier contributions where applicable, to support discounts, fees for sites & media
    • Staff Training
  • Support the Beauty Director to position Harvey Nichols as a leading luxury beauty destination.
  •  Demonstrate a thorough knowledge of category, both existing and potential brands in U.K. and overseas.
  •  Research & approach new brands for the Beauty department at Harvey Nichols.
  •  Regular review of the market, closely monitoring competitor activity and trends. Present findings to key stakeholders.
  •  Work alongside wider company stakeholders & senior managers on key strategic projects, prioritising effectively to ensure the productive use of the team’s time.  
  •  Assist the Beauty Director in maintaining the unique Harvey Nichols identity for beauty across all channels.
  •  Work cross-functionally with teams around the business to ensure that beauty is first to adopt new strategies & routes to success such as Rewards activation and ecommerce enhancements.
  •  Support with the production of presentations, reports & ideas to develop and implement buying & sellout strategies.
  •  Be a brand ambassador of Harvey Nichols in the industry.
  •  Manage space planning across the division alongside the Beauty Director & relevant store stakeholders (Store Planning Management, Facilities & General Managers).
  •  Manage run-down or reinvention plans for brands & spaces that are being exited, reduced or moved.
  •  Liaise with in-store management teams on a regular basis to ensure familiarity with the ranges, reviewing local trends and adapting as necessary.
  •  Oversee the management of promotional sites, windows and pop-ups to drive incremental trade and activate key launches or seasonal focuses.
  •  Oversee the Assistant Buyers’ sales density documents for every store and approve recommendations of improvements & changes.  

About your experience:

  • Recent working knowledge of beauty buying, marketing & merchandising.
  • Excellent industry relationships.
  • Previous experience of working in an omni-channel luxury retail environment.
  • Proven commercial experience.
  • Experience in leading a successful & motivated team.

A bit about you:

  • A strategic and innovative thinker, with a passion for luxury beauty.
  • ‘Digitally savvy’ with a natural desire to seek out innovation through multiple channels
  • Results and performance driven.
  • Adaptive leadership style & ability to lead and motivate a team.
  • Excellent communicator. Able to influence and persuade at all levels to build successful relationships.
  • Ability to present to a wide range of audiences & influence appropriate action.
  • Intuitive, resilient & adaptable. Excellent problem-solving & creative thinking.
  • High level of attention to detail.
  • Excellent planning and organisation skills; ability to drive process and new ways of working.
  • Excellent knowledge of the Harvey Nichols brand portfolio, customer, market positioning and beauty trends.

All your hard work, rewarded:

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:

Flexible working
Very generous staff discount plus annual clothing allowance


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