As the Brasserie Manager, you'll have responsibility for the business performance, quality standards, health and safety, as well as staff and customer satisfaction. You will ensure that the hospitality department operates efficiently and profitably while maintaining an excellent reputation.
In Harvey Nichols we are firm believers in career paths, development within the Leeds Brasserie is amongst our priorities, this alongside a generous basic pay and incentives, recognition schemes a great work/life balance, as well as a world of amazing benefits, make our people join and stay!
We are proud to say that one of our objectives is to offer you with the best possible work/life balance that works around your needs, you will be required to work 40 hours per week on a fully flexible approach and our aim is to stand by this promise.
What you'll get:
Discounted city centre parking
31 days annual leave including Bank Holidays3 extra days holidays on completion of 5 years service
40% off food in our restaurants for you and your loved ones
40 % on all Own bought Harvey Nichols fashion and 30% on sunglasses, beauty and wineshop
Generous Clothing allowance
Enhanced paid maternity and paternity leave to help you care for new additions to your family after qualifying period
Season ticket/bike loan on completion of your probation period
Fabulous learning and development opportunities with qualifications
Possibility to grow within the Company in other sites
Access to counselling with retail trust, legal advice and more
We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work.
If this is something that catches your eye hit the “apply” button below to kickstart your journey with us!
What you will be doing:,
Be responsible for the business performance of the Brasserie and Bars
analyse and plan hospitality sales levels and profitability
organise marketing activities, such as promotional events and offer schemes
prepare reports at the end of the shift/week, including staff control, food control and sales
create and execute plans for department sales, profit, and staff development
set budgets or agree them with senior hospitality management
plan and coordinate menus, working closely with the head chef
coordinate the operation of the Brasserie ensuring that kitchen, bar and waiting staff are working as a team
recruit, train, manage and motivate staff
respond to customer queries and complaints
meet and greet customers, organise table reservations and offer advice about menu and wine choices
maintain high standards of quality control, hygiene, and health and safety
check stock levels, order supplies and prepare for the weeks ahead.
comply with licensing laws and other legal requirements.
A bit about you:
you will have a keen interest in the industry
excellent interpersonal skills for diplomatically handling staff and customers
the ability to cope under pressure in a fast-paced environment
good business awareness for achieving successful performance
a strong awareness of hygiene, and health and safety regulations
strong planning and organisational skills
the ability to work independently and make decisions confidently
problem-solving ability, to resolve issues as they arise
a flexible and hands-on approach to work.
About your experience:
Previous and proven experience at a management level within the hospitality industry
Previous experience within high end dining and the drinks industry
Good knowledge of the city especially within the industry