Brand Consultant - Chloe

Looking for something unique?  So are we. Here at Harvey Nichols we are daring to be different at every step and that’s exactly what we are looking for in our future talent.   At Harvey Nichols you will be challenged in a supportive and friendly environment whilst inspired to be nothing but the best you can be.

We are constantly changing and developing.  Not only our products but ensuring we are offering every member of the Harvey Nichols family every opportunity to grow their skills either in a different department or a different part of the Harvey Nichols world.  

The role

As a Brand Consultant, you will be responsible for a particular brand, maximizing sales and profit through your knowledge of the brand and their products and understanding the needs of each and every customer.

What you will be doing

• Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
• Provide expert advice whilst achieving maximum sales, delivering memorable customer experiences
• Ensure that a base of regular customers is rapidly recognized and maintained by personal contact
• Develop a high level of product knowledge and share your opinions on current and future trends
• Ensure effective stock replenishment and that merchandising is of a standard that is reflective of brand
• Handle all point of sale transactions

Skills and experience you need

• You will have significant experience in a similar customer facing role
• You will have excellent communication skills
• You will have an excellent attention to detail
• You will have good organisation skills

About you

• You will have a sales driven attitude
• You are positive and proactive
• You love working in a team
• You are stylish, fun and welcoming

About us

Since Harvey Nichols first opened in Knightsbridge in 1831, it has led the way in sourcing the most desirable and cutting-edge designer brands. The ultimate fashion experience, exclusive, niche and established labels sit alongside accessible everyday collections, offering customers the must-have edit for all their wardrobe needs – from every day to extraordinary. We are fearlessly stylish and encourage our customers and team members to be the same

All your hard work, rewarded 

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:

• A unique Learning and Development programme to support your career with us
• Very generous staff discount plus annual clothing allowance
• Travel card for zones 1 – 6, 80% subsidised (upon passing probation)
• Vouchers or schemes that fit your world from childcare to bike to work
• Seasonal staff parties and team days
• Charity day to support your good cause

Where do I sign?

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) 

The process from here is simple;

• Your application will be reviewed by a specialist recruiter in our HR Team
• If suitable you will be called and asked a few simple questions
• If expectations match we will invite you to an interview with a manager and then if successful you will have an interview with the brand
• Throughout the process you will have access to the recruiter who is on hand to answer any questions you may have