Beauty Concierge Consultant

London  |  Retail

Role Type
Salary Overview
Competitive plus benefits
Competitive Salary
Expiry Date

Beauty Concierge Consultant - Knightsbridge

Job Purpose

To build and expand the client base through exceptional customer service and beauty knowledge. Focus on maximising opportunities to achieve sales targets using all available channels of retailing. Support the business in ensuring that Harvey Nichols is the “go-to” destination for beauty.

Job Objectives

  • Maximise sales by actively seeking to increase the department’s client base, devise and implement initiatives to achieve this
  • Drive pre booked appointments for clients and ensure appropriate information is communicated
  • Always present the highest personal standards and be a role model for the Harvey Nichols brand values and promises
  • Drive sales through offering knowledgeable and professional beauty advice to clients
  • Confidently and pro-actively provide information about our brands, products, and services to enhance the customer experience

Qualifications and Experience required

  • Previous sales experience (experience in beauty is desirable)
  • Previous experience of working with a client base
  • Previous experience of working towards a specific set of KPIs
  • Extensive knowledge of the current beauty trends
  • PC, Web, Ecommerce, and technology literate

All your hard work, rewarded

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:

  • A unique Learning and Development programme to support your career with us
  • Very generous staff discount plus annual clothing allowance
  • Vouchers or schemes that fit your world from childcare to bike to work
  • Charity day to support your good cause

Next Steps...

If you are interested please click below to apply and complete the simple application form, attaching your CV and a cover letter, telling us why you would be perfect for this role.


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