Beauty Concierge

London  |  Retail

Role Type
Salary Overview
Competitive plus benefits
Competitive Salary
Expiry Date
17/06/2022 17:14:00

We are looking for a Beauty Concierge to join our Harvey Nichols, Knightsbridge Store

Job Purpose

Build and expand the customer base through exceptional customer service and beauty knowledge. Focus on inbound and outbound sales and maximise opportunities to achieve sales targets using all available channels of retailing. Support the business in ensuring that Harvey Nichols is the “go-to” destination for beauty. Demonstrate our commitment to the customer through the provision of a superior customer experience for every customer and provide increased support to all departments in store.  

About you

  • You have a sale driven attitude.
  • You are positive and proactive.
  • You are a confident communicator, both written and verbal.
  • You have genuine passion for the beauty industry.
  • You are stylish, fun, and welcoming.

Qualifications and Experience required

  • Previous sales experience (experience in beauty is desirable)
  • Previous experience of working with a client base and personal styling
  • Previous experience of working towards a specific set of KPIs
  • Extensive knowledge of the current beauty trends
  • Understanding of CRM
  • PC, Web, Ecommerce, and technology literate

About us

Since Harvey Nichols first opened in Knightsbridge in 1831, it has led the way in sourcing the most desirable and cutting-edge designer brands. The ultimate fashion experience, exclusive, niche and established labels sit alongside accessible everyday collections, offering customers the must-have edit for all their wardrobe needs – from every day to extraordinary. We are fearlessly stylish and encourage our customers and team members to be the same

All your hard work, rewarded

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:

  • A unique Learning and Development programme to support your career with us
  • Very generous staff discount plus annual clothing allowance
  • Subsidized Osytercard zones 1-6
  • Vouchers or schemes that fit your world from childcare to bike to work
  • Charity day to support your good cause

Next Steps...

If you are interested please click below to apply and complete the simple application form, attaching your CV and a cover letter, telling us why you would be perfect for this role.


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