We have an excellent opportunity for an experienced and ambitious Assistant Restaurant & Bar Manager to join our busy and bustling team in our Second Floor restaurant in Bristol at Cabot Circus.
This is a great opportunity for an experienced Front of House Manager to work with an energetic, highly skilled and knowledgeable team, gaining invaluable skills and knowledge to assist them in their career. This role is full time, 40 hours per week, working weekends and evenings
What you will be doing:
Assist the Bar and Restaurant Managers in the smooth running of the Second Floor Restaurant and Bar to the highest possible standards of customer service.
Ensure the satisfaction of all customers by ensuring that prompt, courteous and efficient service is given by you, and your team, at all times.
Effectively manage staffing levels, ensuring that these correspond to the present and future business levels.
Help to identify and implement new business opportunities.
Support with effectively marketing the function using the in-house Press & Marketing Manager and external agencies where appropriate, planning specific promotions and events.
Assist in managing all resources for front of house operations, ensuring costs for staff and other expenditure are controlled and stock and equipment are used efficiently.
Ensure the Second Floor meets statutory requirements for Risk Assessment standards and that staff are trained on procedures which minimise the risk of injury, illness and damage.
The role is full time, working 40 hours a week. You will be required to work weekends and evenings.
Skills and experience you need:
Previous Front of House Hospitality experience
Ability to analyse and understand numerical data
An impressive track record of operational strength and financial accountability
You will be passionate about food and quality
You will take pride in delivering unique and exceptional customer experiences
You thrive under pressure
You love working in a team
You are eager to develop your skills
Harvey Nichols is not just a destination for luxury fashion. We are also a destination for award winning restaurants. With several superior dining and drinking offerings we provide our customers glamorous environments to enjoy a light lunch, an indulgent afternoon tea, a decadent cocktail or a sumptuous dinner.
All your hard work, rewarded
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
A unique Learning and Development programme to support your career with us
Very generous staff discount plus annual clothing allowance
Seasonal staff parties and team days
Charity day to support your good cause
The process from here is simple;
Your application will be reviewed by a specialist recruiter in our HR Team
If suitable you will be called and asked a few simple questions and if expectations match we will invite you for a paid trial
Your final stage will be to meet a Manager in either the restaurant or brasserie depending on your experience, your preference and where we think you will excel
You will be in contact at all times with the recruiter so you can ask as many questions as you like.