Be devoted to our customers by providing the highest possible standards of customer service in a fast paced atmosphere
Drive and train the team to achieve their objectives and deliver exemplary customer service;
Consider your customer’s satisfaction at every stage from seating them at their table to ensuring their bill is paid and they are happy
Develop a high level of knowledge about our menus and share your opinions on choices of dishes, wine or cocktails
Work closely with your team and celebrate fabulousness wherever you see it
You will be required to work weekends and evenings
Skills and experience you need:
At least 1 years’ experience as an Assistant Head Receptionist in a busy fine dining restaurant or brasserie;
Enjoy and know our food and wine;
Strong organisational skills;
Be confident, professional and have a welcoming personality;
Have an excellent telephone manner and an excellent command of spoken and written English.
You will have a sales driven attitude
You are positive and proactive
You love working in a team
You are stylish, fun and welcoming
With three amazing venues situated on the eighth floor or one of the most iconic landmarks in London, OXO offers our fearlessly stylish customers a destination with unprecedented dining and drinking. Working alongside our Brasserie Manager, Zafar Salimov very few places offer both our customers and our team members such a combination of experience, passion and commitment.
All your hard work, rewarded
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
A unique Learning and Development programme to support your career with us
Very generous staff discount plus annual clothing allowance
Heavily subsidised travel card across London
Seasonal staff parties and team days
Charity day to support your good cause
Where do I sign?
The process from here is simple:
Your application will be reviewed by a specialist recruiter in our HR Team
If suitable you will be called and asked a few simple questions and if expectations match we will invite you for an interview and paid trial
You will be in contact at all times with the recruiter so you can ask as many questions as you like.