Assistant Department Manager - Womenswear

London  |  Retail

Reference
VAC-3949
Role Type
Full Time
Salary Overview
Competitive
Salary
Competitive Salary
Expiry Date
30/11/2019

The role

As the Assistant Department Manager in Womenswear you will be the the first point of contact; you will be engaging with our customers and providing them expert advice on all of our beauty products and services. You will also be leading a team of Sales Consultants and working closely with your Department Manager and other Assistant Department Managers supporting them in achieving the very best for the beauty department. The role is full time, working 40 hours a week, flexibility in working hours is expected.

What you will be doing

  • Provide ongoing training and coaching for your team
  • Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
  • Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
  • Take accountability for finding a resolution to customer queries and complaints.
  • Develop a high level of product knowledge and share your opinions on current and future trends
  • Work closely with your team and celebrate fabulousness wherever you see it
  • You will be required to work weekends and evenings

Skills and experience you need

  • Previous Management Experience - preferably in the fashion industry. Minimum 1 years experience.
  • Team Player with the ability to lead, motivate and build relationships.
  • Strong knowledge of womens fashion brands
  • Ability to drive business through KPI's and calendar marketing campaigns while working in a fast pace environment
  • Strong organisational and communication skills

About you

  • You will have a sales driven attitude
  • You are positive and proactive
  • You love working in a team
  • You are stylish, fun and welcoming                  

About us

Since Harvey Nichols first opened in Knightsbridge in 1831, it has led the way in sourcing the most desirable and cutting-edge designer brands. The ultimate fashion experience, exclusive, niche and established labels sit alongside accessible everyday collections, offering customers the must-have edit for all their wardrobe needs – from every day to extraordinary. We are fearlessly stylish and encourage our customers and team members to be the same

All your hard work, rewarded 

Our colleagues are as important to us as our customers.   When working with us you will be introduced to a huge variety of benefits including:

  • A unique Learning and Development programme to support your career with us
  • Very generous staff discount plus annual clothing allowance
  • Subsidised travelcard for zones 1 - 6
  • Vouchers or schemes that fit your world from childcare to cycle to work
  • Seasonal staff parties and team days
  • Charity day to support your good cause

 

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